- October 27: 2019 Ford Flex Backup Camera Problems Investigated investigations | 7 days ago
- October 26: California Ford Emissions Warranty Lawsuit Dismissed news | 8 days ago
- October 25: Flicking Parking Lights Cause Ford F-150 Recall recalls | 9 days ago
- October 5: Ford Truck Roof Collapse Lawsuit: Partial Dismissal news | 29 days ago
- October 5: Ford Edge Brake Hose Recall May Be Needed investigations | 29 days ago
Ford TSB #SSM 50375
2019 Ford Explorer
TSB Document:
Affected Component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Summary
- Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
Click a tab for more information.