I was traveling on the interstate (~75 mph) when the rear of my vehicle suddenly jerked to one side with enough force to cause a loss of control. There were no lights or warning sounds to indicate that there was anything wrong with the vehicle in that moment or leading up to it. I was fortunate enough that no contact was made with any other vehicles as my car crossed all three lanes; from the center lane to the far right and then back across all three lanes to the far left. The car skidded off the highway and slid onto a sloped embankment before it stopped. Obviously, I or someone else could have been seriously injured or even killed. I was able to drive the car back up on the shoulder of the highway. Everything was functioning properly EXCEPT the steering. I was able to drive at ~15 mph to the nearest exit. I was then towed to my mechanic's shop. The tow truck driver said it looked like my right rear tire was about to "fall off" and that I was very lucky. My mechanic took pictures of the damaged part (Right Rear Toe Arm) both on the vehicle and again once removed. He checked with Ford for a recall and found out that this part had been part of a recall on Explorers from 2012-2017, but not on the 2019. Assuming the part had been redesigned after 2017, he ordered a replacement for the right. (The Left Toe Arm was not damaged.) However, once the replacement part arrived, it was a completely new design from the 2019 Toe Arm. He recommended I replace the Left Toe Arm as well since the parts were so different. My right shock absorber was also damaged in the accident and had to be replaced.

- Lexington, KY, USA

Rear toe link and bushing issues. I have the same car as my sister. She has a 2016 with the same rear toe link as my 2019 and her car is covered under the recall and mine isn't.

- Monsey , NY, USA

The contact owns a 2019 Ford Explorer. The contact stated there was a loud rattle coming from the rear passenger side wheel of the vehicle. The noise progressed when on rough roads. The contact inspected the rear passenger side toe link which seemed as though it was loose and malfunctioning. The contact did not take the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,172

- Peachtree Corners, GA, USA

Vehicle was being driven straight on residential 2 lane street. Heard a loud break/ loss of driving control of vehicle which pulled forcefully to the right. Vehicle scraped off curb then back into oncoming traffic and coming to stopped. Had lost all power to steering and operability of vehicle. Put hazards on to avoid accident examined damage to right front pass side tire. Appeared that stabilizer arm, snapped, ball joint disconnected. Rim was not bent or damaged other than scrape to curb and tire was fully inflated. Prior to malfunction driver did not hit any obstruction, debris or potholes on road. No damage to body of vehicle.

- Staten Island, NY, USA