Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed February 16, 2024. Ford began mailing final remedy letters beginning July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
