As per a recall on this vehicle, the roof rails become detached and have the potential to fly off the car at high speeds. I have brought this in to a Ford service center numerous times to be addressed and upon repair each time, the issue recurs. The latest conversation I have had with a Ford motor company representative is that the issue is known but there is no known fix for it at this time. Meanwhile, I, like so many others, are driving around with what can be a potential safety hazard for other drivers.

- Woodbury, NY, USA

Driving 70 mph on interstate the driver side windshield trim came off. Startled the driver and caused car behind us to hit it on their windshield and lost control for a short time. In looking at trim clips they are plastic and 3 of them were broken. I drove to a ford dealer and was told this is a problem but they have not recall on it. Components should not be falling off a 60K car. No warning that this might occur.

- Dover, PA, USA

NTHSA acknowledged there was an issue with 2019 Ford explorer roof rails being a danger and filed a warning which Ford supposedly issued a recall which never happened, had my SUV to Coggin Ford in Orange city Fl they made several repairs and the rails are still falling off SUV, Now the dealership is stating parts are on backorder, NTHSA filed wrong recall number with complaints, called FORD only to get a runaround for a week

- Debary, FL, USA

Roof rail covers are falling off. Ford dealer where purchased has repaired this trouble three times and the covers are now detached worse than ever. Dealer where purchased refuses to work on the vehicle and told me to take the vehicle elsewhere. Needs to be corrected before the covers come off at highway speeds and possibly create a catastrophic situation for vehicles following.

- Windham , ME, USA

Roof rail covers on left and right sides of 2019 Ford Explorer come loose after dealership repaired Ford tsb-20-2154, still coming loose, they can fly off vehicle and cause an accident electrical wires are coded with soy causing squirrels / rodents etc.to eat engine wires and trying to build a nest in engine can creat a fire

- Debary, FL, USA

Roof rails come loose, totally unsecured to vehicle. One has fallen off while driving, one was destroyed in car wash. The rails seem to pop loose no matter what is happening with the vehicle (I.e. parked, driving). This is a well documented problem online but nothing has been done to resolve it.

- Knoxville, TN, USA

Roof rack on top of vehicle came off while driving. The plastic clips aren't enough to keep it on the vehicle. Vehicle had 12K miles when this happened. This is very unsafe I shouldn't have to worry about my roof racks coming off my vehicle.

- Culpepper, VA, USA

Rear hatch electric opening/closing mechanism failed - hatch came down a struck the head of a person causing an injury. Also because the hatch wouldn't close properly exhaust entered the vehicle when being driven.

- Anchorage, AK, USA