This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Explorer. The contact stated while his wife was driving at an undisclosed speed, the rear windshield trim separated from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear windshield trim needed to be replaced. The dealer informed the contact that he needed to pay for the repair because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 57,000.
- Waxahachie, TX, USA
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- Waxahachie, TX, USA