This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All 4 Tires Size 255/50R20 Have Cracked, Split and separated around tread. Extremely unsafe. Vehicle has near 40,000 miles. Vehicle was purchased in May 2018 with these tires already installed. There needs to be a recall, as now we will need to purchase 4 new tires at one time when this should not have happened. We can not use our vehicle until we can replace all 4.
The contact owns a 2018 Ford Explorer equipped with four Hankook tires, Tire line: Ventus S1 Noble S2, Tire Size 255/50/R20. DOT Number: 5mnb1ah1218. The contact stated while having a routine inspection was informed that the rear driver and passenger tires needed to be replaced due to unusual wear. The vehicle was taken to the dealer where they were unable to determine the failure cause. The manufacturer was not notified. The tire mileage was 50,000. The failure mileage was 14,000.
The contact owns a 2018 Ford Explorer equipped with Hankook Ventus S1 Noble 2 tires. Size: 255/50R20 105H, dot number: 5mnc 1ah 1218. Upon inspection, it was discovered that the 2 rear tires were prematurely worn out or will get a rejected sticker if not replaced. Owner went to Baystate Ford dealer in Easton MA where the failure was confirmed, but the cause of the failure was not determined. The contact was told by this dealer service that neither they or the manufacturer would offer any assistance for this failure.
Hankook ventus S1 noble 2 (255/50R20 105H) tires have excessive treadwear (less than 2/32 minimum) and cuts in tread. Hankook tires have 28K miles, are original to 2018 Explorer purchased new. Vehicle and tires are serviced and maintained via premium maintenance plan. Vehicle is aligned. Low tread and cuts are preventing dealers/others from fixing flat caused by nail puncture. At least 2 tires have excessive wear and cuts.
The contact owns a 2018 Ford Explorer equipped hankook tires, tire line: Ventus S1 noble2, tire size: 255/50/R20, dot number: 5117. The contact stated that the vehicle was taken for routine service at koeppel Ford (57-15 northern blvd, queens, NY 11377), and the contact was informed that all four tires needed to be replaced due to accelerated tread separation. The contact mention that while driving at an undisclosed speed, the vehicle hydroplaned due to the tires. The tires were not replaced. The manufacturer was made aware of the failure and informed the contact that the tires would be prorated to defray some of the cost for the tire replacement. The contact was referred to the dealer for assistance. The failure mileage of the vehicle and tires were approximately 24,459.
- Whitestone , NY, USA
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2018 Ford Explorer. Hankook ventus S1 noble 2 tires. Size 255/50 R20 105H no crash. Mileage !2,066 miles. Tires are cracking and separating with chunks flying off as I drive. Ford offered me $500 towards replacing the 4 tires for the same brand. They would not replace it with a different brand that I feel safe with. I will be running into the same issues. These tires need to be recalled!
The contact owns a 2018 Ford Explorer equipped with hankook ventus S1 noble 2 tires, size: 255/50R20. The contact stated that the front driver and passenger side tire thread were prematurely worn. The contact had the tires rotated and also noticed that the rear driver and passenger tires also had loose thread and cracks. The tires were not replaced. The manufacturer was contacted. The approximate tire and vehicle failure mileage was 16,000.
A D V E R T I S E M E N T S
- New Branufels, TX, USA