Print this page

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,876 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Ford Explorer suspension problems

suspension problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

2018 Ford Explorer Owner Comments

problem #8

Jan 052024

Explorer

  • miles

A D V E R T I S E M E N T S

After dealer inspection of my 2018 Ford Explorer, I was informed that the rear knuckles needed replacement due to cracked bushing. I was informed that this is a safety issue that needs to be addressed immediately, at a cost of $2400. After some cursory research I found that there was a recall for 2011-2017 Ford Explorers with the same issue, but not for 2018. This is obviously a known problem and should be addressed for 2018 vehicles.

- San Jose, CA, USA

problem #7

Jan 062023

Explorer

  • 96,000 miles
The contact owns a 2018 Ford Explorer. The contact stated while driving at approximately 40 MPH, and at various speeds, the vehicle would vibrate and then would start to sway, and the contact could not maintain lane control. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the wishbone and motor mounts needed to be replaced; however, the wishbone mount was on a national backorder. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

- Fresno, CA, USA

problem #6

Jan 132023

Explorer

  • miles
In wet, or snowy conditions, or when driving over a bump in the road, the rear end of the vehicle jerks sideways. New tires and 4 wheel alignment have not corrected the issue. Vehicle feels like it may lose control. Symptoms feel the same as previous year explorer that had a rear toe link issue.

- Moundsville, WV, USA

problem #5

Nov 192022

Explorer 6-cyl

  • 59,004 miles

A D V E R T I S E M E N T S

The contact called in for a client who owns a 2018 Ford Explorer. The contact works at an independently owned auto body shop. The contact stated that the vehicle was towed into the body shop for inspection. While inspecting the vehicle, the contact became aware that the driver-??s rear toe link had fractured. The contact stated that while the owner of the vehicle was driving at an undisclosed speed, he lost control of the vehicle and spun out, and ran off the road causing damage to the vehicle. The contact stated that he was called by the State Police to tow the vehicle. The contact was unaware of any injuries being sustained during the failure. A police report was filed. The vehicle was not yet repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 59,004.

- Torrington, CT, USA

problem #4

Nov 192022

Explorer 6-cyl

  • miles
Driving about 50mph on dry country road, good visibility, when suddenly car pulled hard right. We went onto a grass embankment, I managed to pull left back onto the road, but car fish-tailed uncontrollably, we hit crash barrier, and finally came to a stop. Badly shaken but no injuries. Examining car, besides body damage, most notably rear drivers side wheel was mis-aligned with car by about 15 degrees. Photo of suspension I took shows broken toe-link, subsequently confirmed by body shop and loss adjuster. The car had new rear struts 2 days earlier, but at that time no report of a broken toe-link. I have subsequently learnt there is a recall for broken toe-link for Ford Explorers 2013-2017, but mine is 2018. But I suspect the recall should have been broader - my toe-link looks like one subject to recall.

- Norfolk, CT, USA

problem #3

Sep 162020

Explorer

  • 35,000 miles
Vehicle when accelerating pulls sharply to right. Problem not resolved after 30 days at dealership. Alignment was not problem. Was documented while under warrantee ant was first noticed at 21000 miles and documented

- Barnegat, NJ, USA

problem #2

Nov 052019

Explorer

  • 31,000 miles
Vehicle was traveling at approximately 45 mph on a smooth strait stretch of road when a loud back was heard and a sudden loss of steering resulting in striking the curb as it came to a stop. Upon inspection it appears the lower control arm failed just before the balljoint and had broken in half. This appears it's an issue across a range if Explorer that utilize the same control arm.

- Port Richey, FL, USA

problem #1

Nov 082018

Explorer

  • 2,000 miles
When turning leaving a shopping center on a main road at ~30 mph, heard loud pop sound and car immediately stopped moving. Car would not move and needed to be towed. Upon inspection the lower control arm broke next to ball joint. Car currently has little over 2000 miles.the police did respond to the incident to assist in guiding traffic and securing a tow truck. Currently the vehicle is at the dealer waiting further assessment. It appears the control arm has a weak point in the structure. In reviewing internet post the arm appears to break in the same place from early and late model years of the new body style Explorer. The car was never taken off main roads, and there is no other damage to wheel (shown in photo). I have major concerns this appears to be a issue with Explorer models and if on a highway would cause possible loss of life. We are lucky that the car was not going faster and in traffic when this event happed.

- Fredericksburg, VA, USA

Not what you are looking for?