A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Structure — Body — Roof And Pillars

Summary

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Actions

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Documents (4)

• Chronology
• Defect Notice 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - January 23, 2024 SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD - Advance Notice – Safety Recall 24S02 Certain 2011-2019 Model Year Explorer Vehicles Exterior A Pillar Applique Inspection

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