This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Check engine light showing. Diagnostic testing shows misfire in cylinder #3. Ford dealership ran diagnostic testing ($169.95) and verified concern and found coolant intrusion cylinder #3. Advised, due to mileage (75,976 miles), replacement of long block. Replacement cost estimated at $11k. No repairs have been performed at this point due to excessive cost. Second Diagnostic test ($89.95) with independent mechanic - confirmed original verification and found evidence of wear on long block. Mechanic stated that he currently had a Ford Edge in the shop with the same issues. There is currently a class action law suit against Ford for same the issue..
I am the original owner of my 2018 Ford Explorer. I brought it to my dealership for issues and one was, I have been experiencing a loud intermittent obnoxious noise while driving over 55 mph. Sounds like it is coming from the top of my windshield to the roof, before the sunroof. Nothing is loose, up in this area at all. The BOTTOM RUBBER TRIM, all across the bottom of my windshield has come away from the windshield showing deformation in its entirely of large GAPS. The technician confirmed this is where the noise is coming from and is a HAZZARD and needs to be replaced for $500. I have extended warranty; however, it does not cover this, BUT FORD SHOULD, IT IS DEFECTIVE !!
My cars B Pillar (security pad) became unattached from my car while simply driving down the road. This part detaching caused my liftgate to lock and make me unable to open my truck for anyone and also the part could have fallen into the road way and caused a disturbance or accident to cars behind me. There was no indication of my security pad going to detach from my car and with the current recall on the A Pillars it is safe to believe that manufacturing caused this issue as well with the B Pillars as other Explorer owners have had this similar experience with the vehicles.
Back up camera went blue screen. I noticed they had recalls on the 2018's that were manufactured in October of 2018 however my car was manufactured before Oct 2018
- Bensalem, PA, USA
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car developed leaks and a mold smell. brought car to dealer, apparently, sunroof drains were plugged up cause water to build up in the car. The mold is making my wife and I sick. This is a severe health hazard caused by a manufacturing or design defect. The service dept at the dealer tried 3 or 4 time to sanitize, all failed and now they recommend replacing ALL of the upholstery in the car, rugs, headliner and seats. Mold has permeated this vehicle and it is not driveable. Ford should issue a recall for this problem and cover any costs.
Heat stopped working in Dec. Had it checked by local mechanic coolant very low but couldn-??t find leak. Heat was working and no check engine light ever went on. About month later had car back for oil change and mechanic found leak, again no check engine or warning ever came on. Finally got appt at ford dealer $3000 to repair and was told would take 11 hrs. Ten days later car was supposed to be fixed. Pick up car. Next day when heat was put on there was a terrible burning rubber smell and now a very load noise which wasn-??t there when vehicle was dropped off
Received letter for FORD Recall #20N11 Roof Rack becoming unattached while driving. Went to viva ford and dealership said there was no remedy for it at the moment. Roof rack has already started lifting, was only instructed they can put glue which is useless due to glue not adhering in the hot temperatures.
In addition to this recall on my vehicle, NHTSA Recall Number: 24V031. This is not the only problem around the windows but the pillars on the driver and passenger doors are coming off as well. When we were looking at other Ford explorers on 1/1/23. We noticed that this is a common issue with all the Ford explorers that we looked at. Please look into fixing that as well! I am attaching 4 pictures to show the already recalled parts as well as driver and passenger doors.
While driving on the interstate the piece of trim along the passenger side windshield flew off. No warnings. I am unsure if it caused any damage to anyone driving near me. It took me a moment to realize what had happened. I took the car to Ford repair where they had to replace the pillar molding, pillar molding hardware kit, and pillar molding mount bracket.
Windshield molding is defective due to cracking and splitting. Whistling sounds while driving. Danger of molding coming off and causing an accident. I took it to the dealer and having it replaced. Very costly. I understand this is under investigation but not recalled yet. Please advise.
Windsheild trim is breaking into pieces on the sides and coming off.The bottom trim going across the hood is getting wavy and cracking and not laying flat on the surface anymore. It is also starting to break away. Dealer said no repairs for this are covered under warranty and if I want it fixed its very expensive.
Cowl trim on front windshield is detaching from the windshield and flapping while vehicle in operation. Concerned this will fly off the vehicle snd possibly land on another traveling vehicle and possibly cause an accident. This just started making a buzzing noise approximately two weeks ago and after further investigation the trim is literally coming off the windshield in pieces. No warning lights just a noise from the dash. Pictures can be provided.
Right side windshield trim panel detached from the car while moving. Had to purchase two different pieces at a cost of approximately $139 each. Plus the cost of installation.
The windshield trim has come loose & come off on the left side while going down the road. The right side is beginning to do the same thing. I noticed pieces missing on 10/10/23 & on 10/11/23 a big piece flew off the car as I was driving down the highway.
My car started to make a buzzy kind of noise when I go over 30mph, with the heat I notice the cowl panel started to have some wear and tear, I google it and it seems to be an issue for this type of vehicles of Ford when it-??s hot. I have read and watch many videos of people with the same car having an issue with it, I-??m not sure and I would like to know if is safe to drive like that.
A D V E R T I S E M E N T S
- Seffner, FL, USA