This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Explorer. The contact stated that the leather on the dashboard was peeling, and the contact was concerned that the passenger's side air bag might deploy. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
The contact-??s wife owns a 2018 Ford Explorer. The contact stated that the dashboard had started to peel. The contact also noticed that bubbles had started to form on the passenger-??s side dashboard to the driver-??s side dashboard above the air bag housing. The contact also stated that he noticed that the leather had started to peel. No warning light was illuminated. The contact stated that he was concerned that the failure could cause the air bag to deploy erroneously. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage approximately 50,000.
- Laplace, LA, USA
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- Royal Palm Beach, FL, USA