This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Explorer. The contact stated that while her husband was reversing from the garage, the liftgate malfunctioned and opened. The driver opened the driver's side door and struck the door frame. The door frame was damaged. There were no warning lights illuminated. Additionally, the contact stated that while driving at an undisclosed speed, the liftgate failed to open. The contact had to place the vehicle in the park position for the tailgate to open. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 24,000.
- Grantsville, MD, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Grantsville, MD, USA