This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The gas gauge isn-??t reading correctly. I-??m a mother of a one year old son and I didn-??t noticed that my car was reading wrong until I put in gas and it didn-??t give me the correct reading. I have spoken to many people who owns a Ford Explorer and they have said the same thing. I don-??t even know where to start on why it wouldn-??t work. The problem has been reported and I didn-??t get a warning. It just stopped reading correctly. There-??s nothing on my dashboard, no sign or anything. I am confused.
The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the infotainment screen was inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the application programming interface module (APIM) needed to be replaced; however, the part for the repair was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.
- Albuquerque, NM, USA
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- Philadelphia, PA, USA