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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
828 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Ford Explorer seat belts / air bags problems

seat belts / air bags problem

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2017 Ford Explorer Owner Comments

problem #7

May 012018

Explorer

  • miles

A D V E R T I S E M E N T S

Seatbelts overlap each other in the back seat. Children sitting next to each other have difficulty putting seat belts on because of this issue.

- Akwesasne, NY, USA

problem #6

Nov 302017

Explorer

  • 250 miles
The contact owns a 2017 Ford Explorer. The contact stated that it was difficult to latch the seat belt (over the safety seat) into the anchor on the rear seat. The contact stated that the failure was due to the location of the seat belt anchor. The vehicle was taken to muzi Ford (557 highland ave, needham, MA) where the technician ordered a seat belt extender; however, the extender did not work. The technician stated that newer model Ford Explorer were not made for seat belt extenders. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 250.

- Brookline, MA, USA

problem #5

Apr 012017

Explorer

  • 400 miles
The contact owns a 2017 Ford Explorer. The contact stated that it took too long to unlatch the seat belts. The vehicle was taken to redlands Ford Inc (1121 colton ave, redlands, ca, 92374) where it was stated that the manufacturer would be made aware of the failure. The contact did not receive a response from the manufacturer nor the dealer. The contact made the manufacturer aware of the failure and was advised to take the vehicle to fairview Ford (292N G street, san bernardino, ca 92410) where the technician stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 400.

- Yucipa, CA, USA

problem #4

May 052017

Explorer

  • miles

A D V E R T I S E M E N T S

We have new airbag type rear seatbelts, and it is absolutely almost impossible to buckle the passengers in as long as we have a child seat in the middle, we always have a child seat in the middle, left passenger cannot buckle themselves in, . I've been to 2 dealers and called Ford twice and no one will pursue fixing the problem, this is a very stress full knowing its a 2017 and we cannot use this as a family car

- Yucaipa, CA, USA

problem #3

Jun 302017

Explorer

  • 3,694 miles
The contact owns a 2017 Ford Explorer. While driving at an unknown speed, the contact was involved in a front end collision with a wall due to brake failure. The contact struck the steering column because the seat belt failed to properly restrain her. The vehicle was taken to the contact's residence and then to the gorno Ford dealer, where it was deemed destroyed. A police report was not filed. The manufacturer was notified of the failure and stated that there were no recalls on the vehicle. The contact suffered from moderate chest pain from striking the steering column and required medical attention. The failure mileage was 3,694.

- Deerbone Heights, MI, USA

problem #2

Dec 102016

Explorer

  • 150 miles
Within the first 2 weeks of getting my vehicle the airbag light on the dash would come on and off randomly while driving. Restarting the car would sometimes fix it. Took it to the dealer took 5 days to fix it. Ended up being the drivers seat belt tensioner.

- Virginia Beach, VA, USA

problem #1

Oct 292016

Explorer

  • 1,300 miles
Rear seat belt does not fasten properly when a cosmetic door becomes jammed in the mechanism. Seat belt was rendered unusable and could effect passenger and driver side rear seats. Design flaw expected, no abuse to components and brand new vehicle. It does not matter if the vehicle was moving or not- the seatbelts failed to work (fasten). In the attached pictures you can see my finger pushing on the door that became jammed- in the other picture you can see the door was removed by the dealer after it failed (causing the seatbelt to no longer function).

- Leesburg, VA, USA

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