The contact owns a 2017 Ford Explorer. While driving approximately 55 mph, the contact became drowsy and passed out. The contact crashed into a ditch and a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed from the ditch and driven away. The VIN and failure mileage were unknown.

- Lakeville, MN, USA

We were involved in accident 9/22/17 driving our Ford Explorer when a person ran red light and "T boned" us on driver side resulting in all air bags exploding. Driver has some hearing loss due to side door bags and chest injuries due to steering wheel bags. I was in right side front seat and air bags ripped up my legs below the knees! stitches, hematoma vain issues and still recovering after 4 months. I had a puncture wound from "screw" that held air bag below glove compartment" wondering if my air bags were defective"

- Roseville, CA, USA

Our 2017 Ford Explorer was involved in a bad accident. We were struck on the driver side while making a left turn. The strike occurred at the left front wheel back to the drivers door. Traveling rate of speed of the striking vehicle was approx. 50mph. The insurance adjuster advised the car is a total loss. My concern is while we walked away with minimal injury, not one airbag in the car went off. The adjuster advised that at the very least the side impact bags should have gone off. Wanting to get another Explorer but am concerned that the safety system does not function as it is designed to.

- Simpsonville, SC, USA

Within the first 2 weeks of getting my vehicle the airbag light on the dash would come on and off randomly while driving. Restarting the car would sometimes fix it. Took it to the dealer took 5 days to fix it. Ended up being the drivers seat belt tensioner.

- Virginia Beach, VA, USA