This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was reversing I placed the vehicle from reverse to drive and it became very hard to turn the steering wheel. On several different ocassions the exhaust has blown smoke and the vehicle smells like fumes after turning it on.
The contact owns a 2017 Ford Explorer. While the vehicle was being driven, an odor of fuel emitted through the vents of the vehicle. The odor caused the driver to have a severe headache that required medical attention. There was no warning indicator illuminated. The vehicle was taken to brandon Ford (located at 9090 E adamo dr, tampa, fl 33619, (813) 246-3673) where it was diagnosed, but a failure code could not be located. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.
I purchased my Ford Explorer 2017, in September of 2016, I have returned back to the dealer more than 10 times less than a 2 year period. My first problem was the truck would not get enough speed, unless I hit the gas 2 oir 3 times, the dealer came it wasn't a problem until the engine light came on, and than I was told it was a recall on it, but when I check, there was no recall on my VIN. I have 5 batteries since I had the truck, I ask them what is causing this, I never get a response. My ac/heat went out, I told them, I notice something coming in through the vents. I informed the dealer's repair department that it smelled like a rotten egg or just look like air coming in the vents. I never got an answer to that question. I tried calling Ford corporate office, but know one never returned my call.
Vehicle stalls when driving and is more pronounced when making turns. After stalling it starts bucking and I have to press gas pedal to the floor to get a response.
- Hollywood, FL, USA
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I was driving on the highway and my car started shaking and sounding different. The vibrations kept getting worse. Then I was trying to accelerate and my speed was going down. I couldn't get my SUV to get any speed at all it got all the way down to zero mph and I had to coast to the nearest parking lot. The light on my dash said terrain management system failure. Luckily there weren't any cars behind me as it was at night time. I turned my car off and on again and tried to restart the computer with no luck. The owners manual says to recycle the key and try again. My car is push button start so that wasn't an option. I then looked on google to find the problem and saw there were multiple issues from multiple people that had the exact same experience. I had it towed to the dealer today and they said it was the throttle body had went bad. My SUV only has 40,000 miles on it.
Fsa title carbon monoxide concerns #17N03 smell exhaust fumes inside of vehicle while in motion on city streets and at warm up, roadside stop signs, stop lights and back up traffic in construction zones.
I have encountered too many issues with this vehicle, my biggest issue has to do with what I thought I was having a "falling asleep at the wheel" issue. There were a few times last winter, after letting the car sit stationary and warm up, that I couldn't "stay awake" while driving home on the freeway. It happened once, twice, then continued, and it became apparent it was the vehicle, not me, that was causing this. It can be best described as the sensation right before being put under for a medical procedure. I would then come out of this unconcious state in potentlally deadly driving situations. I also noticed that my dog was being affected at the same time. I could see him getting anxious next to me, and then have what looked like a panic attack until I put the window down. He would keep his head outside the vehicle for a majority of the ride. I basically stopped using the heater. At the same time, the battery kept dying, and the vehicle would shut down and go into a "battery safe" mode, and it needed to be jumped every other trip. When I took the car to the dealer, they basically said there may be a problem, but they didn't have the replacement parts, and would call me when they got in. I never heard back from them. This is my 3rd and last lease with Ford, my previous 2 edges both had numerous electrical issues, including loosing power while driving. Now, I'm in an unsafe vehicle, and they won't even acknowledge the problem. I want out of my lease, but in my experience with Ford, the consumer looses every time. Can't fight them if they don't acknowledge the problem. I'm praying for my life, and other drivers lives that something get resolved quickly before someone looses their life. Doesn't seem fair that the consumer has to pay for the companies shortcomings...
There was a coolant leak into the heater box which cause the heater core to fail and then it began filling the driver's side of the cabin with coolant fumes for two months. The vehicle should have never left courtesy Ford here in portland or. It went back three times for this issue. If they would have contacted Ford motors they could and had the knowledge of this major failure happening. Breathing in coolant and being told it's okay. It isn't is it? please help.
The contact owns a 2017 Ford Explorer. While driving various high speeds or while the vehicle was idling, there was a rotten egg odor entering through the vents of the vehicle. The odor was present while the air conditioner was in use. The contact stated that the four occupants in the vehicle experienced breathing difficulty, light headaches, nausea, and blurred vision, which required medical attention. The vehicle was taken to grieco Ford (3000 S federal hwy, delray beach, fl 33483), but the cause of the failure was undetermined. The dealer stated that the odor failure was relevant to police vehicles and not non-police SUVS. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 9,000.
I am an attorney filing this report on behalf of and at the request of my client, the vehicle's owner. The complaint is a noxious odor which fills the vehicle during its operation; after numerous repair attempts by Ford, this concern has not been corrected. When driving the vehicle, the driver has observed the interior has become inundated with a noxious, overwhelming, and potentially dangerous odor of gasoline, exhaust and/or fumes. The driver has felt ill effects after this occurrence and is concerned about carbon monoxide poisoning or other health problems as a result. This issue is very concerning because of the potential health effects and because vehicle cannot be driven for any substantial period of time without filling with this odor. The issue has most often been observed with highway driving when the engine is under load, I.e. accelerating. The problem has been ongoing since shortly after the time of purchase of the vehicle. The first repair attempt by the dealer for this specific issue was made in July of 2017. At least 4 repair attempts have been made subsequently. The issue continues. This law firm has requested that Ford take back the vehicle and refund the client's purchase price under Arizona's motor vehicle warranties statute.
After a scary long drive from Indiana to North Carolina I took my vehicle to the local Ford dealer service department letting them know that I could smell exhaust while driving and I felt overly tired, way more tired then need be. After testing it was determined that co was coming into the cabin of my vehicle. They still have my vehicle now after 2 weeks and the parts that were ordered were body filler and electrical tape. This does not seem to be the appropriate fix for this situation that could cause catastrophic injury or death and now I am scared to put my and my families lives in danger due to my vehicle trying to kill us. The vehicle was being driven on the interstate as speeds of 50-75 mph. This is very dangerous and if I would not have stopped so many times I would have passed out and caused an accident which could have killed me or someone else. I was advised that if I was going to drive the vehicle I should do so with the windows down, which is not acceptable and why I have had a loaner car for weeks.
Last nights as I drove my new 2017 Explorer off the lot with only 11 miles on it, I drove on surface streets and then onto the highway. After I got up to 65 mph the Explorer started to lose acceleration on the highway. I had to get off at the next exit and then had great difficulty getting the car to move from 0 to 30 miles per hour to get back to the dealership using the side streets. I now have a loaner car and I was first told it could be the electronic throttle body, and then after a hookup to the computer was told it was in Transport mode - however nothing on the instrument panel registered any problems. I had test driven the car on Saturday 3/18/17 using both surface streets and highways, and last night (3/20/17) I was able to get it up to speed on the highway again. The experience was very scary as I had to maneuver out of traffic to get off the highway at speed below 40 mph until I could get to the side streets.
This is a brand new Explorer 2017 with less than 700 miles. I had two problems; the first one is serious. 1)this happened with me twice; where there was a fuel leaking from the car to the ground when I filled the car. I believe this is very dangerous and not safe to drive with a full tank. I believe that if the car roles over in an accident it is going to catch fire I will try to go to the dealership today to fix the problem. 2) the gas mileage in this car is very disappointing. The manufacturer claimed that mpg is 16/22, but unfortunately it is less than 13 in city. I am very disappointed.
A D V E R T I S E M E N T S
- Andrews, TX, USA