A single mom with 5 kids purchase a brand new car to have a dependable vehicle to transport kids to school and get back and forth to work. Struggling to make super high car payment and has never one time been late on. Even purchase extended warranty just to find out they wont cover that because it's happening to so many because that's how Ford made them.
Apparently Ford knows this is a problem. So why isn't it a recall? They want me to pay almost $8000.00 to replace the engine. The long block has cracked so i have coolant leaking into cylinder 4. On top of that they will be putting the same engine back in it not an improved one so it will probably happen again in 70,000 miles or so. Around the time it will be paid off. I have only had fords in 25 years but I'm thinking if this is how they treat there consumer than its time to try something new. I think Ford should cover mine and everyone else's and improve the problem!!
Engine has died twice, stopped twice while driving. Engine died due to oil leak, which was found to be a recall. Nnow have second engine (5000 miles) car won't start, wrench comes on. Had it towed to dealer, they say they can't find the problem. They have it for 3 days and can't find the problem. Contacted Ford. They offered me a buy out, but I refuse to put a dime out for a new car that have been paying for all along and its not my fault they built a car with this many problems.
I was driving through Georgia listening to music on my phone through bluetooth. My iPhone 7 was hard plugged, so it would stay charged, and I also had it connected by Bluetooth/SYNC. I went to change the skip the song and my car completely shut down on the highway. I was driving 70 miles per hour with my cruise control on. I was able to pull over on the shoulder on the 2 lane highway to see what happened. My dashboard screen showed a message "Transmission Not in Park". Well, of course it wasn't in park as I was driving down the road! So I restarted the car and turned my music back on went to skip to the next song and my car shut completely down again and had the same error message. So I decided since I was a female traveling alone in the middle of nowhere that I would just listen to the radio because I was too scared that it might do it again and then not re-start. I called the Ford dealership back at home in Kansas but they hadn't heard of the issue. I will be taking my car in to the dealership to have it looked at this week. But I wasn't sure if anyone else had experienced this before and if you had any information on it.
While driving home on the New Jersey turnpike around 4:00 pm, I was traveling in the second travel lane at approximately 68 mph surrounded by lots of traffic and many large semi trailer trucks All of a sudden the car starts beeping and when I looked at the dashboard to see what was going on, it said " the transmission is not in park". Within seconds I lost all power, the screen went black and the engine had died. I had no power when I stepped on the gas pedal. As my car was slowing down I was able to get to the breakdown lane safely before the car came to a stop. I had my daughter and young granddaughter in the car also. Thank good we were not hit by any trucks or cars on the turnpike. After shifting to park when the car came to a stop, the dash said " step on the brake to restart". Luckily the car did start. This event was a serious safety issue and Ford needs to address this immediately.
I purchased a new 2017 Explorer 4X4 Platinum 3.5L EcoBoost from Ford dealer. This week on road trip back from LA to Dallas had cruise control set 5 MPH below speed limit in highway traffic when engine shut off completely. I was in the left lane passing a semi with another semi approaching behind (sandwiched in between two semi-Trucks and no left shoulder) . Engine shut off for no reason and dash lights turned Orange before shutting everything off. Was lucky and able to maneuver to right shoulder while coasting from 65 MPH. After calming down was able to restart engine (using brake+push button start- vehicle has no key start feature) and carefully drive home. Vehicle had 3,400 miles, 3/4 tank of gas and gave no other warning before complete shut down. This was one of the closest life threatening situations I have encountered in my 75 years.
A D V E R T I S E M E N T S
A single mom with 5 kids purchase a brand new car to have a dependable vehicle to transport kids to school and get back and forth to work. Struggling to make super high car payment and has never one time been late on. Even purchase extended warranty just to find out they wont cover that because it's happening to so many because that's how Ford made them.
Apparently Ford knows this is a problem. So why isn't it a recall? They want me to pay almost $8000.00 to replace the engine. The long block has cracked so i have coolant leaking into cylinder 4. On top of that they will be putting the same engine back in it not an improved one so it will probably happen again in 70,000 miles or so. Around the time it will be paid off. I have only had fords in 25 years but I'm thinking if this is how they treat there consumer than its time to try something new. I think Ford should cover mine and everyone else's and improve the problem!!
- Julie B., Huddleston, VA, US