This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Explorer. The contact stated that while her husband was driving approximately 70 MPH, the door lock access panel on the driver's side started to loosen and almost separated from the door frame. The contact pulled off the highway and observed that the passenger-??s side door lock access panel was also loosened. The contact stated that her husband used duct tape to secure the panels. The contact had taken the vehicle to a local dealer however, the vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 87,000.
- Campbell, CA, USA
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- Campbell, CA, USA