The moonroof malfunctions and can be stuck in the open position. The drain plug for the moonroof can easily get clogged causing water to back up into the overhead structure. This causes water to fall onto the driver and passengers. The water flows from the overhead area, the side pillars and onto the floorboards. The electrical components are then compromised and the motor that controls the moonroof stops working. In my situation my moonroof was stuck in the open position for several days. I live in Florida where it rains alot. It is not safe to drive with an open moon roof during a severe thunderstorm. In doing my research this seems to be a very common problem with Ford moonroofs. I've had to have it fixed twice now. Luckily the first time it was stuck in the open position but water continued to pour into the interior of my vehicle while I was driving. This caused me to be distracted as I was driving. I had it repaired both times at a Ford dealership

- Winter Springs, FL, USA

The contact owns a 2016 Ford Explorer. The contact stated that the sunroof failed to close. The seat belt warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof motor had failed and needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the parts were on backorder. The manufacturer was not contacted. The failure mileage was approximately 136,000.

- Albany, GA, USA

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact became aware that the sunroof had started to detach and had sunken into the interior of the vehicle, creating an opening that allowed water to leak into the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof motor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 116,000.

- Carrollton, TX, USA

The contact owns a 2016 Ford Explorer. The contact stated that after it had rained, water entered the vehicle through the sunroof and would accumulate inside the roof of the vehicle. While coming to a stop while driving, the water would flow to the front of the vehicle and leak inside the cabin through the ceiling light console. The contact had taken the vehicle to a dealer on multiple occasions where they replaced the flooring and the sunroof; however, the failure returned after each repair. The vehicle was also taken to an independent mechanic where the contact was informed that the drain tube inside the sunroof had become clogged which resulted in water accumulation inside the vehicle. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.

- District Heights, MD, USA