This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Explorer. While driving 5 mph, the steering wheel made an abnormal noise without warning. The vehicle was taken to jps Ford (224 gap farms rd, arcadia, la 71001, (318) 263-2084) where it was diagnosed that the steering gear assembly needed replacement, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.
- Bosssier, LA, USA
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- Bosssier, LA, USA