A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Structure — Body

Summary

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Actions

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Documents (10)

• Manufacturer Notices(to Dealers,etc) - Advance notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD - Advance Notice Safety Recall 21S22 Certain 2016 - 2019 Model Year Explorer Vehicles equipped with Painted Roof Rails Roof Rail Cover Detachment
• ISSUED Interim Owner Notification Letter(Part 577)
• Miscellaneous Document - Media Release re Ford Motor Company is issuing a safety recall for select 2016-19 Ford Explorer vehicles for roof rail covers that may become detached from the vehicle while driving and create a hazard for others on the road.
• Manufacturer Notices(to Dealers,etc) - Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD - Safety Recall 21S22 Certain 2016 - 2019 Model Year Explorer Vehicles equipped with Painted Roof Rail Covers Roof Rail Cover Detachment
• Recall Acknowledgement
• Defect Notice 573 Report
• Miscellaneous Document - Chronology re 21S22 CERTAIN 2016-19 FORD EXPLORER VEHICLES ROOF RAIL COVER DETACHMENT
• ISSUED Owner Notification Letter(Part 577)
• ISSUED Owner Notification Letter(Part 577)
• ISSUED Renotification Notice

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