This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Explorer. The contact stated that the side panels on the rear passenger-??s and driver-??s side doors were cracked. The contact indicated that the failed body parts were attached to the vehicle by glue. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and agreed to cover half the cost of repair. The contact was then referred to NHTSA for further assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.
- Yuma, AZ, USA
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- Yuma, AZ, USA