This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Explorer. After parking the vehicle, the automatic hatchback door slammed onto the back of the contact's head. There were no injuries. The dealer (adams Ford company, 2002 main St, logansport, la 71049, (318) 697-5561) diagnosed that there was a defective part that caused the door to slam on the contact. The manufacturer had not been contacted. The failure mileage was 62,734.
The contact owns a 2016 Ford Explorer. The contact stated that the liftgate randomly opened without warning and failed to remain secured. The contact stated that the liftgate randomly fell down with force and struck a passenger. Medical attention was not required. Also, the liftgate randomly opened while the vehicle was in motion. The liftgate was damaged while reversing the vehicle. The dealer indicated that the manufacturer had a service bulletin, but there was no recommended repair solution. The dealer diagnosed that a new modulator was needed. The approximate failure mileage was 21,500.
- Valley View, OH, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Mansfield, LA, USA