This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The cowling where the windshield wipers are attached is falling apart this caused the pillar molding bracket to blow off on I-95 may have struck another vehicle. The ford dealer estimated it would cost $1223.72 to repair.
The windshield trim on the drivers side and passenger side has come off while driving 70+ mph on the interstate. The drivers side flew off and hit my windshield. A few weeks later the passenger flew off and the car behind me had to swerve to avoid being hit by it. This is dangerous for me as the driver of the vehicle because it could have cracked my windshield while I was driving and it puts the other drivers in danger from flying objects.
In 2021, driving down the highway, our driver side windshield trim partially broke free and started smacking against the driver side window before breaking off and flying behind the vehicle. Then in July 2023, the passenger side windshield trim broke free on the highway. Appears the rubber seal disintegrates allowing the wind to grab it and rip the plastic trim piece off the vehicle. Currently, the rubber seal on the engine cowl windshield trim is disintegrating also.
- Harvest, AL, USA
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The driver side panels on my front windshield flew off while driving on the highway and then the passenger side broke and the lining ripped out slapping the side window. I know at least 4 other people whose Explorers have done the same and see them all the time driving around broken and gone. How is this ok? It could have hit another car or person when it flew off.
The windshield trim on the passenger side of my 2016 Ford Explorer came flying off my car while I was traveling at about 70mph. The piece flew upwards and backwards. I was not able to see if it hit any of the cars behind me. I was not able to stop to retrieve the piece. I've included a picture below. My car is available for inspection upon request. The safety of the drivers behind me was obviously put at risk having to dodge the flying part. I have not brought the car in for the repair yet, so they have not inspected it, nor has the police or insurance company. I just wanted you to know about it. There were no symptoms before the incident occurred.
Both Front windshield trims flew off while driving. Each side different days. On highway driving when saw something fly on side of my vehicle and almost hit vehicle beside me. I was forced to pull over check my vehicle and noticed windshield trim missing.
The windshield trim on the passenger side flew off the vehicle unexpectedly while driving at highway speeds. The piece hit the windshield and then flew off causing me to almost run off the road. Thankfully, it did not strike another vehicle.
While driving on the freeway, the driver side windshield trim broke and flew off the vehicle. The safety of the vehicle traveling behind us was put at risk due to the flying debris. There were no warning lamps or messages displayed prior to this happening. The vehicle has not been inspected yet.
Twice I have been driving down the highway and have had the right front passenger side trim break off of the car. The first time it was caught between the door and the passenger side mirror and I was able to retrieve. Took to the dealer and they repaired. The second time it happened the same piece came off and flew off into freeway. A month ago I heard a loud noise while driving sounding like something struck my car and it was the molding on the passenger side door window that came off while driving down the interstate and was unretrievable. I have taken to repair shop to be replaced and see if any other possible issues with the trim and they have found cracks in the same trim pieces on both side rear windows.
As I was driving over a bridge at approximately 45 mph, the A-pillar trim on the driver's side of the windshield broke and flew off of my car and hit the car behind me. Then, a few days later, as I was getting my car washed, the luggage rack cover blew off while going through the dryer at the end. Coincidentally, I received notice of a recall on the luggage rack system in the mail about 2 months after it happened and that has been replaced but my A-pillars have not.....seems to me they are related issues. Luckily, no one was hurt and no accident was caused.
Driving highway speed, top part of driver's side B pillar trim (key entry pad) broke off. This required emergency pullover to try and secure remaining bottom part of the pillar that was attached with keypad wiring. Unable to secure, I continued travel on service road at slow rate of speed and secured with duct tape later for my drive home. Since Ford refused assistance for first incident (11543574 passenger side A pillar trim) I did not report this incident. Self-repaired later. Additional complaint filed 11543575 for passenger side B pillar trim.
Driving highway speed, passenger side B pillar trim flew off of the vehicle. Since Ford denied any responsibility with first call (complaint 11543574) I did not contact. Self-repaired.
Driving highway speed, passenger side A pillar trim flew off of vehicle. Called Ford, they responded that no support was available for this incident. Self-repaired.
While driving on the highway the drivers side windshield trim flew off the vehicle, narrowly missing the car behind me. Soon after, the rubber weatherstripping came loose and I had to open my window and pull it inside the vehicle before it, too, flew off and had the potential to hit another vehicle.
The roof rail on my explorer came off while driving down the road. I did not realize until I got home. It could-??ve hit the car behind me, cause them to wreck, etc. I see that Ford has a recall for this issue but my model (platinum) is not part of that recall.
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- Chester, PA, USA