After buying the vehicle straight from the lot, a few days later had issues with the whole middle dash. Radio, A/C etc. The whole middle dash would not light up and it was on and off. Sometimes we still have this issue every once in awhile. Not sure if it is the heat or what. Haven't figured it out yet. Didn't bother bringing it back because it isn't a big issue for us, being it is random, but maybe for someone else it might be.
Was absolutely in love with my last car, but had to get something with more seats for the ever growing family. I loved the style of the Explorer so I took a look and traded my great working car in. After the first week I realized my door was bent and the USB port didn't work (BRAND NEW CAR). I have a lot of patience so I took it in and I'm sure they just bent the door and ignored the other issue.
Months later (not to mention I bought the extended coverage for the oil changes and what-not) I brought it in again to see what was going on with this radio- Radio USB does not do anything (except of course tell me it isn't responding) and the Bluetooth decided it no longer had to stay connected to anything anymore. Granted I don't have engine issues but why should I even worry about any of these issues on a BRAND NEW CAR????
Took it in again, paid for a loaner because Ford doesn't care when they sell you problems....and I'm still sitting with a car that has no working USB and BT is crap. Should I make another appointment and PAY FOR A LOANER WHEN THEIR CAR THEY SOLD ME NEEDS WORK THAT I SHOULDN'T HAVE TO MAKE TIME FOR.....SHOULD HAVE STUCK WITH NISSAN.
Friendly Ford sold me a Lemon, I bought a 2016 Ford Explorer and it has many problems and I am just stuck with the hunk of crap - neither FORD or the DEALER are willing to make this correct. The stereo goes black and will not work at all.
- myersmo,
Willard, MO, US
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2016 Explorer Platinum with the Sony system, the Tarim system completely shuts off during 94 plus degree days. Will be returning to the dealer very soon. Extremely irritating.
I have a brand new vehicle that I have not made my second pymnt on and the radio quit, loud noises coming through the dash and now after I washed it , the doors creek like and old truck. I am rethinking this ford thing
A D V E R T I S E M E N T S
radio display panel went off for a day...took it to Ford dealer for repair but tech that was working did not know what to do.
- Steve C., Graham, NC, US