This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
when traveling at highway speed the side fins fly off. i have had them replaced 3 times now at dealership. thank God there was not someone behind me - especially on a motor cycle it could of killed them
All of the moulding, seals & rubber windshield trim/gasket around the windshield has failed. It has cracked, broken off and much is now missing off the vehicle. Now when I drive the vehicle it makes scary noises due to the cracked/missing moulding/seals. This has created some scary driving situations that almost caused accidents while on highways. Now I worry my windshield will leak and damage the interior. This does not seem to be something that should be happening to my Ford Explorer and why isn't this a recall issue.
The windshield trim blew off while driving on the Highway. Happened so fast I couldn-??t tell if it blew into the ditch or what happened to it. Could have easily hit a vehicle behind me and cause an accident. Very distracting for the driver as well. I almost veered into other lane with oncoming traffic with how loud and surprising it was.
- Fargo, ND, USA
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The windshield trim on right side of the car is coming ungluded. Now weather strip is flapping all over the place damaging my passenger window and mirror. I am now noticing trim is coming unglued on drivers side door. I already replaced the passenger door trim a few years back. Please help us consumers by demanding that Ford issue this recall. It is clear this is a defect in their vehicles.
While driving on Freeway 10 on June 23, 2023 around the Palm Springs area the passenger windshield side panel flew off. There were considerable wind gusts while driving at average traffic speed around 70 mph. The driver windshield side panel flew off on June 2020 on the same freeway also during wind gusts. I fixed the driver side panel by ordering a replacement part and used additional epoxy reinforcement which proved more effective than just original affixing as the part still remains affixed in place.
The window trim/window pillars keep flying off on the interstate/highway!!! I-??ve replaced them multiple times and yet continue to fly off !!!! PLEASE RECALL AND REPLACE THESE ON THE EXPLORERS ITS SAD !!!!
I was traveling on I 95 at around 55 to 60 mph when all of a sudden, the plastic trim on the side of the windshield the passenger side flew off cracked and started dangling over my passenger side window and mirror. The piece blocked my view of my mirror while I was traveling in the left lane approaching a left exit. I had to pull to the left shoulder because I was blinded by the piece on my right and could not see if the lanes were clear for me to go right. I put my hazards on and had to get out on I-95 and remove the hanging trim so I could see through my passenger mirror again. The piece probably would have become a flying object at highway speed endangering any motorist behind or beside me.
While driving on the road my front windshield trims started to come loose, cracked and flew away. The windshield trims are compromised all around the front windshield trims. Did report the issue today at the Ford Dealership, they claimed I had to deal with FORD directly. I did reach out to FORD, they claimed no recall has been issued to that effect. Did ask them to address this issue as a serious safety issue that could cause the windshield to dislodge and cause a serious accident. No offer from FORD to fix it. Same issue has been reported to the National Highway Traffic Safety Administration by 164 other FORD Explorer owners.
Driving NB on I95 in Georgia IVO MM 12, my windshield started vibrating on the passenger side with a loud flapping noise. Slowed down, pulled over at the next exit and discovered the trim around the windshield had detached. It appears that the trim allowed air to lift the side of the windshield. I used duct tape to secure the trim and drove at a reduced speed the rest of the way to Virginia. Contacted the local Ford dealer for a repair.
The accelerator for the climate controls is malfunctioning. Cannot defrost the windows to see, when driving the windows get so fogged I have to pull over to get them to defrost. Over 50k people online have stated the same issue. The climate controls stop working and there are no recalls from Ford. When I spoke to Ford, the lady made a statement that she-??s had many calls with the same issue and it-??s definitely a Saftey hazard.
While driving down the highway the windshield weather strip molding broke off and was flapping over the windshield. Luckily it did not break off, that could have caused a really bad accident. However it was flapping all around. no onw has inspected it. no warnings or symptoms appeared.
While driving at 55+mph both driver side and passenger side A-pillar windshield covers vibrate. Eventually the passenger side blew off during the drying cycle at a car wash. Thankfully it was contained and did not fly off on the road and cause an incident. There are more cases of this occurring on the highways as seen by searching the internet.
The steering wheel at times when even making a slight turn pops back and shakes. Restricting the turn the wipers have now multiple times in rain stopped in the upright positions causing a grave driving hazard
The contact owns a 2016 Ford Explorer. The contact stated while driving at approximately 70 mph, the rubber seal around the driver's side window detached. The vehicle was taken to (coconut point Ford located at 22400 S tamiami trail, estero, fl 33928) for a diagnosis. The contact was informed the detachment was not a safety defect and the cost of the repair would be assessed to the vehicle owner. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 51,000.
The rear windshield spontaneously shattered while driving on 495 South in MA. Fortunately no one was injured and the glass remained intact to pull off to safety. With the impact of the car door opening and closing, pieces of glass began to break away.
While driving on interstate, the windshield molding became loose and starting vibrating. After pulling over and attempting to secure, it then became partially detached and was bent backwards. It obstructed the view of the rear view mirror and passenger side window. It then flew off into oncoming traffic. Luckily, it landed on the shoulder and did not hit another car/cause a wreck on the interstate. The driver side is also partially coming off according to repair quote from dealership.
A D V E R T I S E M E N T S
- Reidsville, NC, USA