This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Explorer. The contact stated while driving 70 MPH, the front windshield molding became fractured and started striking the front passenger-??s side door glass. The contact was able to safely drive the vehicle to the shoulder of the road. The vehicle was taken to the dealer. The contact was informed that there was no recall. The dealer advised the contact to report the failure to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.
The contact owns a 2015 Ford Explorer. While driving 70 mph, the rubber pillar trim on the driver's side of the window shield detached without warning. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was 50,000....
The contact owns a 2015 Ford Explorer. While driving 70 mph, a piece of trim that circled the windshield on the driver's side blew off. The vehicle was taken to the dealer where it was diagnosed that the windshield was not the original part on the vehicle, which caused the trim piece to fail. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.
- Woodridge, IL, USA
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- South Hill, VA, USA