This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Explorer. The contact stated that the sunroof was leaking during inclement weather. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the gaskets and internal sunroof rails needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.
The contact owns a 2015 Ford Explorer. The contact stated that rainwater was entering the vehicle. There is water on the front floorboard. The contact stated that the sunroof motor became inoperable, and the sunroof could no longer be opened. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided the contact with a claim number, but no additional assistance was provided. The failure mileage was approximately 127,021.
The contact owns a 2015 Ford Explorer. The contact stated the sunroof was leaking into the cab and floored the floors with 45 inches of water. The contact took the vehicle to a body repair shop and drained the lines of the rooftop. The contact stated she continues to experience the failure. The contact called a local dealer to make them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
The contact owns a 2015 Ford Explorer. While driving 65 mph, the contact heard a loud explosion and the panoramic sun roof shattered. There were no injuries. The contact stated that the panoramic sun roof was not struck by an object prior to the explosion. The local dealer was not notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 34,575.
The contact owns a 2015 Ford Explorer. While driving approximately 55 mph, there was a loud banging noise and glass fell from the sun roof. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,900. The VIN was unavailable.
A D V E R T I S E M E N T S
- Pekin, IL, USA