This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought the car in September of 2015 and noticed upon hard acceleration such as entering the interstate or passing a car there is a smell of exhaust that comes into the cabin area and in order to relieve the smell the windows need to be cracked a little bit and this only happens upon hard acceleration.I have not had this experience with any other vehicle. I have also had problems with the transmission but they cannot seem to figure out when accelerating between 20 and 40 miles per hour you feel a shift in the transmission which for a new vehicle is a bit odd. At 10,000 miles I had to have a stabilizer bar in the front and replaced I notice a lot of heavy clunking as I drove my car around and this seems to be the problem. I I have also had issues with the headliner coming out on the driver side front door this is been pushed in and replaced 3 times and it's working on its fourth time. The issues with the transmission and the exhaust fumes in the cab and have yet to be resolved. Bought the vehicle brand new and have had it in for repairs more than 15 times, the dealership says the exhaust is fixed but fumes still emit into cabin.
After Ford dealer completed the third tsb 16-0166 repair to fix the exhaust fumes smell in cabin, I still have the same problem. Tsb 16-0166 repair did not fix the exhaust gas fumes smell in the cabin. The problem usually occurs with the air conditioning on, going up a steep hill, or going over the crest of a steep hill, speed is in the range of 45-60 mph, and not in full open throttle.
During hard acceleration while the air conditioning is on, a foul odor enters the passenger cabin. (such as passing another vehicle or going up a hill.) this happens every time I drive the vehicle in warm weather and run the ac. So it's an on-going condition, not a one time event.
- Pittsfield, MA, USA
Search CarComplaints.com for these popular complaint phrases...
Strong odor -- similar to that of natural gas -- when idling (stop light, traffic, etc). It's been happening for months. I've read recent news stories about similar issues and thought it important to add my observation to the monitoring activity.
I bought a 2015 Ford Explorer in may of 2015. I frequently smell a sulfur odor in the cabin of my vehicle, especially when climbing hills. I sttarted experiencing severe headaches, nausea, lethargy, numbness, tingling, and cramping in extremities, lightheaded, loss of balance, vision problems and more during the summer of 2015. The symptoms continue through today. I have been under the care of several doctors since then including a neurologist, cardiologist, orthopedic spine surgeon, and podiatrist. All are trying to figure out what is causing my symptoms. I have had a mri of my brain, X-rays of my spine, neurological testing and additional tests to try to figure out what is going on. Two friends just told me that they heard of others who drive 2015 Ford Explorer who experienced the same problems as me.
I have a very strong sulfer or egg smell coming from inside the car while driving, I always thought it was the car in front of me but now that I see the reports I believe it may be my own exhaust fumes coming inside the car, it is worse in the summer time when it's really hot with the A/C on.
I was sick for 7 months due to a smell coming in the ac vents come to find out it was exhaust. Palm bay Ford in palm bay fl said the problem was fixed. Driving the car from the dealership to the house caused us to get sick. We have since parked the car and trying for the lemon law. This happens when you are picking up speed. Ford and palm bay Ford says there is nothing wrong and the problem is fixed. I was driving the car from 08/15 to 12/14/2016 when we took the car to palm bay Ford.
Saw on the news this morning that there is a possible issue with carbon monoxide in the vehicle - both my wife and I complain every time we drive the car since we got it that we get headaches-- and believe now this must be the cause. Need to get this fixed.
Exhaust fumes in cabin causing severe headaches, nausea nad lethargy and passengers getting sick as well as driver -this happens every time A/C/heat on, not on start date only
There is a gas/propane smell inside of my vehicle which requires the occupants to roll down the windows because of safety concerns. The smell is more prevalent when accelerating and using the air conditioning system. There is a strong exhaust/gas smell present in the vehicle causing sick conditions of all passengers.
I own a 2015 Ford Explorer and have complained numerous times to the dealership about the smell of toxic gas smell or rotten egg smell upon acceleration. They are aware of the problem but have not fix for it. I filed a claim with autonation Ford a few months back and left several messages, as instructed, for the service manager of the dealership and have gotten nowhere. He does not return my call. I have children that sit in my car and I know it is not safe. Upon research it is the release of carbon monoxide and coming through the vents. I need help on this matter because I do not want to even drive it. It started in 2015 and continues
Strong exhaust odor in passenger cabin when operating the vehicle with full throttle applications (e.g., passing, climbing steep grades or merging onto freeway ramps)
Vehicle with just over 31000 miles. Sudden burst of exhaust fumes, burn eyes. Difficult to refresh air even with 4 windows open. Exhaust fills interior whenever stopping vehicle. Very bad. I waited over 20 years to get a "nice" vehicle. Very disappointed. Dealer willing to correct for $850.
I purchased my Ford Explorer 2015 on 5-26-16 the vehicle started having a strange odor coming from the air vents when the car was accelerating. Ford had the dealership start checking different things on the car replaced ptu and vent hose and installed update muffler the vehicle still has odor. Next Ford had them seal all seams still same smell this went on all summer the dealership had my vehicle all the time then on 8-30-2016 a Ford field technician came to the dealership said the vehicle was fixed and closed the case with Ford. It is 11-9-16 vehicle is still smelling I have emailed the person I was in contact with and she won't respond
Takata recall when accelerating exhaust can be smelled in the cabin of the car. It appears to be coming out of all of the air vents. It gets so strong that the windows must be rolled down in order to clear the exhaust smell from the cabin of the car. The car also often has a very rough idle. At times when accelerating the air conditioner loses power as well. This car has been taken into a certified Ford dealership 3 times now for all of these issues. None of the issues have been resolved. It is actually scheduled to go back to a different certified Ford dealership for its fourth maintenance repair.
Our Explorer limited unit has less than 21,000 miles on it. While accelerating to pass another vehicle, climbing a hill / mountain or similar situation exhaust fumes enter the cabin. The A/C unit is on and in the recirculation mode with the rear A/C unit operating. The noxious fumes smell like rotten eggs / sulfuric acid. The only way to clear the dangerous exhaust gases is to open windows allowing for a change in the cabin's atmosphere. This is a recurring issue that can be replicated. Working with the dealership we purchased from as well as Ford corporate to resolve this dangerous situation. Many units are experiencing this same issue. No proven repair / fix to date. How long will it take Ford's engineering team to isolate the reason this occurs and provide a proven repair / recall" could it be the units experiencing this recurring problem could be coming out of the same manufacturing facility"
A D V E R T I S E M E N T S
- Dixon, IL, USA