This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When vehicle accelerates fumes enter the cabin forcing me to open the window. It smells like exhaust and gives me a migraine. This happens at every acceleration.
Poisonous exhaust leaking into cabin of the vehicle. Took it to berge Ford. They supposedly fixed it but it did not get rid of the leak so we took it back. It is currently in the shop at berge again while the technicians talk with Ford specialists to figure out how to fix it. I had to pay $100 so far for a deductable for the repairs. This should be a recal!!!! my son and I get frequent headaches when driving because of the noxious fumes!!!! I am stuck in a tiny rental car until this is fixed. Ford needs to do something about this problem. We took the shop forman and service technician with us to smell the exhaust fumes and they agreed there is a significant exhuast smell in the vehicle and it is unexceptable!!!!!
- Phoenix, AZ, USA
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Getting exhaust smell in passenger area of vehicle when proceeding down highways. We can not keep windows down when running air conditioning or heater, even in the rain.
Vehicle exhibits an exhaust odor in the vehicle with the auxiliary climate control system on. When vehicle accelerates or is driven for a long period of time with the climate control on, an exhaust odor or sulfur like smell enters the interior of the vehicle when you come to a stop. The smell is so strong as it causes severe headaches and even nausea after driving the vehicle. Ford has recommended a service bulletin to fix the issue but can not pin point nor guarantee that it will fix the issue. Ford has not offered to pay for this since it is outside of the warranty even though this is a know issue with 2011-2015 Ford Explorer.
I am experiencing some type of unusual odor in the cabin of my 2015 Ford Explorer vehicle usually when the engine is put under hard acceleration like climbing a steep hill or accelerating to get onto a highway. This cabin odor issue has been happening since the vehicle was new. It most recently happened yesterday. I currently have 46,000 on the vehicle. Thank you.
When driving down the road and accelerating the car immediately stalled and I had to pull of the side of the road for safety. I was on a country road and able to restart my car without issue till 1 week later when I was downtown driving home at 1:00am and I had to push my car one block in order to get to a safe play and get a tow. It has been in the shop for over 1 month with Ford saying its a number of things it isn't. it is till under warranty and I believe this is an issue with the ecoboost on the vehicle. This in its own could have been a very dangerous situation. This could have been even worse if I was on the interstate (which is where I was headed) they initially said it was the power train module and we waited on the part for 1 month and it didn't fix anything. Now they are stating its the tubing for the turbo engine (ecoboost) and we continue to wait on the part and the repair. This Explorer has 34,000 and is a red Ford Explorer ecoboost.
When I notice my car wasn't right. 1-when I was in motion, every time I accelerated a burning smell came from the inside, had to open my window but the smell got stronger. 2-I notice a yelloish brownish stain on the passenger side windshield. 3-when I drove my car and got out of car, the burning smell was around my car.
Every time I turn on the A/C there is a nasty smell that comes to life and lingers for about 3 mins. My car was purchased brand new and the smell happened right away, I brushed it off as new car smell but this is the 2nd summer in which the smell continues to fill the air when the A/C is on. This odor smells unsafe for me and my kids. I have researched and found many many others have complained of the same thing. I called the service dept. In which they told me I have to buy a new filter for my brand new car. This doesnt make sense. I called customer service to which they said they can not assist in this matter. Why hasnt there been a recall yet" if Ford can confirm this odor is harmless then please send the a letter stating so. I have asked for this and they state they cannot provide as such. Every time I turn on the A/C I am breathing in fumes of unknown substances. How long before the odors are found to be harmful and the damage to my health and my childrens health is compromised" please help make Ford responsible for this.
I purchased my 2015 Explorer and after a few months, I started smelling strong gas odor when accelerating. I took it in, the dealer completed a total exhaust repair and now the smell is worse than it was before. The dealership continues to tell me they dont know how to fix the problem. I was getting sick for two months, headaches, nausea etc. After going to the doctor, they told me it was probably from my vehicle. I cannot turn the fan/air or heat on due to the smell so it is kept off for mine and my child's sake.
When under hard acceleration, especially with ac on, exhaust gases are coming into the car. Dealer mechanics blame the car exhaust from other cars, but it happens on open roads with no other traffic. Latest was on road trip from va to fl, on open highway.
Bad odor coming into cabin while driving on the highway. Rotten eggs, sulfer like smell. I have a hand held carbon monoxide detector. It was going above 30ppm, was getting headaches. Car dealership had my vehicle for a month. Took it on the highway and the odors and carbon monoxide happened again. The dealer told me there was nothing more they could do. Told me rudely to call Ford they won't help anymore.
I own a 2015 Ford Explorer. When I start the vehicle it has a foul odor that come from the ac. It has a rotten smell. I bought numerous air freshener products to hide the odor but the odor was very bad. When I am driving and I accelerate I can smell a burning odor coming from the ac. When I am stopped the rotten odor start to come out of the A/C. on many different occasion I have gotten light headed when driving this vehicle. I am very afraid to drive the vehicle with the ac on and the windows closed. I have to drive the vehicle with the ac off and all the windows down. I have brought the vehicle to the Ford dealership where I bought the vehicle to have them check on the issued. A manager checked the car and he stated that he did smell the odor. Instead of trying to fix the issued they offered to sell me a new 2017 Ford Explorer. If I gave them my vehicle they wanted to give me nothing for it I would be basically get like a 5 grand discount on a new vehicle and they get my vehicle. I would lose everything that I paid on my vehicle because of a defect that is caused by them.
Our Ford Explorer started to smell of exhaust in the cab. This smell is extremely overwhelming and has caused headaches on several occasions. When you come to a stop, the cab of the vehicle fills with exhaust fumes. This happens after driving on highway, freeway, or city streets. We took it in for repairs and it took approximately two weeks to find multiple places where there were leaks. The Ford maintenance department employees sealed these leaks, but after approximately a month, the exhaust fumes have started to occur again. I have attached the form given to us by the maintenance department.
An exhaust odor enters the cabin area when accelerating rapidly or driving uphill. This has occurred continuously since I purchased the vehicle in November 2015. The dealer's solution is air freshener in the cabin air filter at my expense. This is not acceptable.
Heavy exhaust smell coming into cabin through ac vents when accelerating vehicle. Smell enters cabin whether ac is on or off. Vehicle has been taken in twice for issue. Issue not resolved.
When air/heat is on and I am above 60mph a rotten egg or dirty diaper smells come in vents. Have noticed more frequently on long trips compared to short ones
A D V E R T I S E M E N T S
- Dameron, MD, USA