This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Explorer. While driving and accelerating the vehicle, an exhaust odor entered the vehicle. The vehicle was taken to a dealer where it was diagnosed that the HVAC module and air extractor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 19,200. The VIN was not provided.
The contact owns a 2015 Ford Explorer. While operating the vehicle, exhaust fumes were present inside the vehicle and caused the occupants to become drowsy. While using a carbon monoxide detector, the reading indicated that the carbon monoxide levels reached 60 parts per million. The contact indicated that the failure was most noticeable when the air conditioner unit was operated or while driving up an incline. The vehicle was taken to the dealer on several different occasions and the extractor, molding, valve asy auto drain, power take off asy, and the transfer case were replaced; but, the failure continued. The manufacturer was notified of the failures. The failure mileage was 100. The VIN was not available...updated 09/20/16..updated 12/20/16
3.5L ecoboost, 24K miles. Upon attempted acceleration, engine does not produce full power. Engine lags significantly then surges in both RPM and acceleration. Issues has persisted for approximately 3K miles. Issue occurs during all environmental conditions. Check engine light has not come on. No codes have been found. Vehicle has been examined by hudson Ford in Wisconsin. No resolution provided, issue continues to exhibit itself.
I have noticed this smell some since I purchased the vehicle, but it has progressively gotten worse. Upon heavy acceleration (such as merging onto the highway), there is a very strong burning smell that takes over the inside of the vehicle. The smell seems to be exhaust coming into the vehicle. I have noticed an increase in "sleepy driving", or getting sleepy even if it is just on my way home from work. In July 2016 I took the vehicle in to be fixed, however, the fix did not work. This morning I took it back to the dealership for more repairs. I have a young child, and these fumes coming into the vehicle is not acceptable and needs to be taken care of immediately. Ford needs to do something, or provide a major discount towards a new version that doesn't have this defect. I finally got the vehicle I wanted, and I can't drive it because of this issue. Please make Ford fix this problem. 7 years of this being an issue with Ford vehicles is way to long!!!
- Jones, OK, USA
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My 2015 Ford Explorer gives off exhaust gas that enters the cabin under acceleration to highway speeds and has made passengers in my car sick and vomit. The problem started immediately after I bought the car and as of today the dealer cannot fix the problem. I have had it back to the dealer numerous times and have contacted Ford customer care center without success. They say the car is fixed but still smells. The dealer tells me they have been in touch with Ford and still no remedy. Its almost like they are waiting for the warranty to run out so they can forget about this problem. My brother has an Explorer police vehicle and on a recent trip with him in his car his did the exact same thing.
I have noticed since the car was purchased new a strong odor coming from the air conditioning system when you depress the accelerator to max when passing a car or entering an on ramp. I have tried with both the fresh air on and recirculate on, the same effect is noticed. Finally after dealing with this for about a year I brought it up to my dealer when the vehicle was in for its routine service. The service advisor informed me he has a 2016 Explorer with the same problem and that Ford came back with something about vents not opening quick enough at the rear of the vehicle. To his knowledge, there was no fix from Ford as of yet. The smell does get quite strong and routinely the windows need to be lowered to prevent the strong odors from lingering. I am concerned as to what the odor is, possibly harmful emissions that could affect myself and my passengers? under normal driving conditions the smelled will appear when the accelerator is depressed more than half way, far too often in my opinion. I did notice more of the smell during the warmer months of the year and not as much when it was cooler/cold (we live in Florida so never freezing).
Strong odor of exhaust fumes enter cabin when gas pedal is pushed hard when entering freeway and air conditioner is on and set at recirculate. It happens every time I enter the freeway at end of entrance ramp. I am forced to open the windows while driving to make the fumes go away.
The contact owns a 2015 Ford Explorer. During acceleration, an exhaust odor emitted from the vehicle without warning. The vehicle was taken to the dealer where it was diagnosed that the air outer vent assembly and valve assembly auto drain needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the technician stated that the vehicle was unable to be remedied. The contact was also advised to refrain from using the rear vents and hard acceleration. The manufacturer was notified of the failures. The failure mileage was 26,482. Updated 09/29/16
I can smell gas fumes in the interior of the car when driving. Sometimes the odor is more when I accelerate. The smell isn't there all the time, but is pretty strong when it is present. This has happened several times -- ever since we bought the car. We bought the car in 2014.
I purchased my 2015 Ford Explorer limited in November 2015. I special ordered the vehicle which took just about six weeks to arrive. Since the first day I noticed and also family members noticed a smell. At first I just thought it was the newness of the vehicle and the break in period. Over the months I've noticed the smell never dissipated when accelerating to highway speeds. I'm in aviation and having any type of fumes entering the cabin area would immediately raise the red flag, notifying customers. I do understand the auto industry is much different, but in the same breath the health and well being of consumers breathing in these fumes could and will cause health problems. I've read most of the post concerning the direction some dealerships are being guided from Ford with the results not fixing the issue.emissions with newer vehicles are much better as with aircraft, but once again what is the cost to someones health. I've been a Ford owner for many, many years and this is very troubling to say the least. Ford has a responsibility to resolve this issue. I'm sure Ford engineers are working day and night to resolve this. I hope that other consumers with the same concerns take the time to reach out and hopefully not find themselves in I'll health before hand.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, there would be an exhaust odor coming into the vehicle. The vehicle was taken to the dealer for diagnosis, where the technician stated that the exhaust odor was normal. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10.
I recently came across an article about exhaust fumes inside the 2015 Ford Explorer. This is what my wife and I experienced. I hope this helps in your review in a potential recall of this vehicle. In August 2014 we purchased a new Ford Explorer 2015 XLT. Currently have approximately 40K miles on it. When either of us accelerate to enter a freeway quickly, or drive up a hill there is a stronger odor of exhaust fumes inside the car. Of course we open the windows, but my wife is asthmatic and it greatly affects her breathing and other asthma symptoms including coughing, wheezing and needing to use a 'rescue' inhaler. This occurs during the winter as well as when the ac in on. We love our beautiful Ford Explorer and are troubled by this problem, but believe this is a serious fault and should justify a recall.
Exhaust gas fumes come into the inside cabin while driving, mostly from the rear of the vehicle. The air conditioning or heater is on and the recirculation fan can be either on or off. Failure mode can be on flat surface but mostly occurs going up and down hills. Not sure if the decelleration of the vehicle is part of the cause. Problem is intermittent, may not occur for weeks and then might occur 3-4 times in a day one specific example is on November 30, 2015, at 2:30 pm HVAC system is set to heat, set to 73 degrees heat in dual temp control is on, recirculation is on, elevation is 3100 feet, going uphill on catron blvd towards highway 16 in rapid city, sd, (outskirts of town), decelerated from 50 to 40 mph at 40mph speed limit sign, several vehicles around us, odometer reading was 5482.5 miles, and smelled exhaust fumes in the cabin that appeared to come from the rear of the cabin, had to open both front windows for about a minute to get the smell out.
I just read an article about Ford Explorer exhaust odor potential concerns sent to NHTSA. I own a 2015 Ford Explorer XLT with about 11,500 miles. On two occasions I have encountered the exhaust odor in the vehicle cabin. In both instances this occurred during near wide-open-throttle acceleration while merging onto an interstate highway. The odor is an exhaust odor with an additional "rotten egg" odor characteristic which is indicative of an over-rich fuel condition that likely occurs at wide-open-throttle. I have not smelled this odor at any other times, which I suspect is because I hardly ever accelerate so intensely. I hope this will be a little helpful in your review of whether this is an issue or not. I am a happy lifetime owner of Ford vehicles and I have great respect for the Ford Motor Company, so I am not complaining, but wanting to help.
In April 2015, we purchased a 2015 Ford Explorer 3.5 liter ecoboost V-6. from the first drive on the interstate going home with our new car. We had an exhaust smell on the inside of the car. Every time we accelerate to go up hills of North East Georgia entering the interstate, or passing cars, we smell exhaust fumes and have to roll down our windows to be able to breath. We have gone to the dealer, a "super store", and they said that it is only the new burning off the engine. Something needs to be done to fix this problem! we have an extended warranty on this vehicle and spending the extra money, these problems should be fixed immediately! these fumes could cause a health problem internally. Please fix these problems...
Since we took possession of our 2015 Ford Explorer we have had it in to the dealership more than any other vehicle we have ever owned. The smell from exhaust is horrible. In just over a year of ownership we have had it in to the dealership for this problem numerous times and is still as bad if not worse than when we started smelling it. They tried everything that Ford told them to do and then they (the dealership) tried fixes on their own out of their own pocket and they still can not fix this problem. We smell exhaust fumes fill up the entire vehicle not only accelerating but driving just normally sometimes and it gets so bad that we have had to open all the windows and even pull the vehicle over and open all the doors just to air out our vehicle. We contacted Ford directly one time about this problem and they told us that they were unaware of any exhaust problems regarding the 2015 Ford Explorer and as far as they were concerned there was no problem. It is about to go back to the dealership again for this very problem and the dealership is on our side as they have smelled it numerous times themselves and they still can not fix it despite going over the entire vehicle numerous times. We have 3 children and all we want is a safe vehicle and Ford can not give that to us. We are very disappointed with Ford over this whole thing.
Under hard acceleration there is an exhaust smell inside the cabin. Dealer claims that this does not happen and no one else has complained about the smell. Dealer is wrong there is a smell when accelerating full throttle.
I bought the car in September of 2015 and noticed upon hard acceleration such as entering the interstate or passing a car there is a smell of exhaust that comes into the cabin area and in order to relieve the smell the windows need to be cracked a little bit and this only happens upon hard acceleration.I have not had this experience with any other vehicle. I have also had problems with the transmission but they cannot seem to figure out when accelerating between 20 and 40 miles per hour you feel a shift in the transmission which for a new vehicle is a bit odd. At 10,000 miles I had to have a stabilizer bar in the front and replaced I notice a lot of heavy clunking as I drove my car around and this seems to be the problem. I I have also had issues with the headliner coming out on the driver side front door this is been pushed in and replaced 3 times and it's working on its fourth time. The issues with the transmission and the exhaust fumes in the cab and have yet to be resolved.
During moderate to heavy acceleration, sulfur-like exhaust fumes enter the cabin through the A/C vents causing an unbearable smell. Tsbs have been performed, including a new exhaust system, with no positive results. Problem still exists. I am convinced it is directly associated with A/C control unit and the 3.5L engine. Eco-boosts do not produce the smell. I even asked a police officer about his unit, and no complaints. They drive eco-boost engines.
A D V E R T I S E M E N T S
- Palatka, FL, USA