This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, while attempting to start the vehicle, the vehicle failed to start. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the body control module had failed and needed to be replaced. The vehicle was repaired, but the failure persisted. The contact stated that vehicle was currently being repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
- Fort Lupton, CO, USA
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- Fort Lupton, CO, USA