This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Explorer. The contact stated that the brake line on the front passenger and front driver side fractured. The vehicle was towed to a dealer who diagnosed that the front brake line needed to be replaced. An authorized dealer replaced the front driver and passenger side brake lines. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was not available. The VIN was not available.
I was driving yesterday and a message popped up "terrain management system fault" and then all of a sudden, a check brakes message showed, leaving the brake indicator, ABS message saying it is off and an "AWD off" message. This happened repeatedly even after turning the car off for hours and restarting. Pictures were taken of the messages and it was dropped at the service department of the local Ford dealership. They originally thought it was a bad ABS sensor, but upon further investigation, something is really wrong in the computer and some other modules, they did not even give us a time frame for completion. This is next years model and we have only owned it for 1 month, not a good sign. Not sure if other people are having this issue, but they might soon. The dealership would also not say if it was/is dangerous to drive with all of the errors popping up.
- Lexington Park, MD, USA
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- Sacramento, CA, USA