This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The windshield trim on the passenger side flew off the vehicle unexpectedly while driving 70 mph on the freeway. The piece hit the windshield and then flew off and could have struck a vehicle behind me or caused someone to swerve unexpectedly. This is extremely dangerous. There was no warning lights or indicator light. While searching for recalls online numerous people have complained of this happening to them unexpectedly.
The contact owns a 2015 Ford Explorer. The contact stated that while parked or while driving during inclement weather, water would enter the cabin of the vehicle. The contact stated that the rain caused an electrical failure in the vehicle that caused the radio, windows, and other electrical equipment to not function properly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the roof rack needed to be replaced. The contact stated that she was concerned about the electrical failure that was caused by the soft roof rack. The vehicle was not repaired. The dealer and manufacturer were notified of the failure. The approximate failure mileage was 92,000.
- Cottonwood, CA, USA
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The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the front windshield bonding fracture and disconnected structing another vehicle. The contact also mentioned that an abnormal fume odor appeared in the interior cabin from all vents. The vehicle was taken to the dealer where it was diagnosed and inspected which the technician was unable to duplicate the issue. The vehicle was not repaired. The contact mentioned a recall however while conducting a recall search there was NHTSA Action Number: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) as a possible solution to the failure, however, the VIN was not included in the action number. The manufacture was notified of the failure and informed the contact that no recalls was under the VIN. The failure mileage was approximate 26,000.
Passenger side a panel has been loose for many years, but flew off while driving. This happened while on the highway and smacked into my windshield. Very dangerous for the driver and others on the road!!! I have seen numerous issues with this online and don't understand how this hasn't been recalled.
On Jan 20, 2021 my 2015 Ford Explorer left driver side lower windshield moulding panel flew off into traffic. I was travelling at 45 mph on a windy day. I circled around and someone had run over it and so it was not repairable. I had 96K miles on the car. I got the car in 2017 and have not had windshield replaced. I saw a few cars swerve around it before another car hit it. This could cause an accident.
The passenger cabin both front and rear has the pungent smell of exhaust whenever the vehicle is: - engine running and - either in park or drive and - either moving or stationary and - either highway or city driving and - going 0 mph, or 10 mph or 20 mph or 50 mph and - either turning or straight and - with the heat on or off and - with the air conditioning on or off and - with all of the windows sealed (up) the fumes seem to make us not feel well and make our eyes burn. There is something seriously wrong with these cars! so anytime the car is running exhaust fumes are entering the passenger cabin.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the driver's side door panel detached from the vehicle. The vehicle was taken to the dealer where it was inspected not diagnosed. The door panel was not repaired. The contact mentioned customer satisfaction program: 17N04 (front door trim panel repair) as a possible solution to the failure however, the warranty was expired. The manufacturer was made aware of the failure and informed the contact that the customer satisfaction program 17N04 had expired. The failure mileage was approximately 70,000.
While driving down the road at 55mph the electronic power steering went out without warning. This caused me to go off the side of the road and into a fence. Very dangerous, as I have read several other stories online stating the same things and some at higher rates of speed on the interstate. Luckily I was alone and no one was harmed. It could have been alot worse.
Vehicle was parked. I ran into store while family sat in vehicle. I came back out, started to open door, and heard something hit the ground. I picked up a part of my driver side door handle off of the ground. I am now unable to open my door from the outside.
I got in my car and heard a strange noise outside. Looked and found that the smaller piece of the door handle had fallen off. I picked it up and got back in the car, would fix it when I got home, but the door would not close/latch. I was able to get the plastic piece back on the handle and was then able to shut the door and drive home. Luckily, this happened in a parking lot and not while driving down the interstate, as I believe the door would have flown open.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at 80 mph, the driver's side door keypad detached. The vehicle was taken to Ford of kendall (15551 S dixie hwy, miami, fl 33157, 305-238-9211) and the contact was informed that the vehicle was not covered under warranty. The contact was provided an estimate of $512 to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Halliday , ND, USA