The contact owns a 2015 Ford Explorer. The contact stated that there was an abnormal grinding noise detected while making a turn. There was a crunching noise detected while entering the driveway. The contact stated that the passenger's front seat was not moving. The driver-??s side rear inflator seat belt failed to latch. The rear seat belt warning light was illuminated. The vehicle was taken to the local dealer, who informed the contact the seat belt buckle needed to be replaced. The track on the seat needed to be replaced. The dealer was unable to determine the cause of the steering failure. The vehicle was not repaired. While driving at unknown speeds, the steering wheel seized. While making a turn, the driver had to pull the steering wheel to correct the steering. The steering power assist fault message was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the seat failure was due to the motor. The manufacturer was not contacted. The failure mileage was approximately 126,000.

- West Palm Beach, FL, USA

Hello I went to the dealership many times. Every time I go for the recalls. They saying that the parts not available. I-??m not sure what-??s going on. They keep telling me try with us in a month. This is unprofessional and unacceptable. The recall for the suspension and the passenger door panel. By the way I tried 2 different dealership. On in eat Rutherford.NJ. And on I. Hackensack, NJ. Please advice.

- Little Ferry , NY, USA

I was stopped on the highway behind two other cars that were also stopped at a lane merger. A car hit my vehicle from behind and the impact caused my vehicle to hit the car in front of me, and that car to hit the car in front of them. When I unbuckled my seatbelt and got out of my vehicle, I noticed that my seat (driver's seat) had reclined backwards. I have lower & mid back pain as a result of the crash. My vehicle is currently at a tow lot where it has been labeled a total loss.

- Malvern, PA, USA

The passenger cabin both front and rear has the pungent smell of exhaust whenever the vehicle is: - engine running and - either in park or drive and - either moving or stationary and - either highway or city driving and - going 0 mph, or 10 mph or 20 mph or 50 mph and - either turning or straight and - with the heat on or off and - with the air conditioning on or off and - with all of the windows sealed (up) the fumes seem to make us not feel well and make our eyes burn. There is something seriously wrong with these cars! so anytime the car is running exhaust fumes are entering the passenger cabin.

- Brewerton, NY, USA

Ford Explorer 3.5L ecoboost engine timing chain stretch @ 61,902 miles... $2500 repair bill on a very well maintained and preventative maintenance schedule minded owner. Also, at 42K miles the lumbar bag on drivers seat deflated and won't inflate...

- Roswell, GA, USA

Aside from the door panel coming apart (a recall), my problem is the trim on the armrest is coming apart. I have seen others posting the same issue. My car only has 35000 miles.

- Savannah, GA, USA

While my car was off and parking in a parking lot, my 3 year old daughter was in the car and got out of her car seat to get her bear that had fallen onto the floorboard in front of the 2nd row bucket seat. She hit her head on the metal rails to the passenger seat that are exposed under the seat in the back. She was bleeding profusely and I had to call the paramedics. She ended up getting her head stapled due to the very sharp metal on the rails that attach to the floorboard. The other side that is closer to the door has a plastic piece to protect from the sharp edges, the drivers side has the same set up. Obviously Ford knew the metal was sharp so they put the protector on it, but failed to put it on both sides.

- Dallas, TX, USA

Exhaust smell enters cabin of vehicle after hard acceleration.

- Greenwood, IN, USA

Passenger lumbar support has sharp edge in mechanism that pokes out into passenger seat back pocket. I cut my finger on it while taking something out of the pocket. My child scraped her finger on it as well. The piece is easily sharp enough to cause a laceration. The dealership replaced the part once and told me it was a defect with the mechanism the second time I cut my finger. They padded it with foam in side the seat but it could easily fall off. Vehicle is stationary when this occurred.

- Dardenne Prairie, MO, USA

I took my 2015 Ford Explorer in to have it serviced. I bought the vehicle new. The rear passenger seat would not fold. The Ford tech charged $105 to review the issue and stated "the hinge has a broken-faulty part" however Ford will not cover the repair charge and it will be $980 to fix their "faulty" hinge. This is unbelievable, the integrity of the parts were "faulty" as noted by the Ford tech and this is a safety issue if the seats do not operate as intended. Any broken parts due to 'faulty" workmanship should be replaced at no charge to the owner as soon as possible. I was told Ford warranty will not cover this expense even though the parts were 'faulty" to begin with! if seats are not save and operate as intended, I believe it's a severe safety concern, especially with young people in car seats in the back, what other issues could arise from this "fault?"

- Puyallup, WA, USA

While driving my car with my seven year old in the third row seat, the seats started "stowing" and almost crushed him. I had groceries in the back that shifted and hit the uncovered display that selects seat mode. The seats do not stop folding if there is something or someone in them. This is entirely unsafe and needs to be corrected before a child is killed.

- Mahwah, NJ, USA

The contact owns a 2015 Ford Explorer. While retrieving items from the rear hatch area, the mechanical third row seat erroneously raised up and caused the groceries to become stuck between the seat. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 6,785. Updated 04/14/16 consumer stated that the seats were unstable. Updated 05/25/18

- Mccleansville, NC, USA

Keeps having check engine light come on, also keeps having aibag deactivated signal come on instrument panel. Also, keeps having issues where windows won't go up or down even when pushing any of buttons. Keeps having problems with wipers not wanting to work too. (all these things are not consistently on or happening. They happen daily at any given time) 2nd row captain seat the push button won't work on folding the seat. Navigation system keeps having issues of not wanting to properly work or says no navigation card when there is one there. Also, radio has not wanted to work; the whole system ent, nav, phone, climate wouldn't work. There has been few times smell something burning coming through vents. Have tried doing the owner report with Ford like owners suppose to be able to do. Have not been able to ever get a reading, or a diagnosis. Have had it to dealership 3 times still issues. All these issues happen no matter what temperature is outside, no matter whether driving or sitting still. To try get things working right have pulled over to turn off vehicle and back on several times to try get things working properly. It isn't safe to drive in South Georgia or in Florida in down pour of rain when don't have working wipers!!! it isn't reassuring about deactivated airgbag signal on the instrument panel. Definetly aggregating considering we just purchased this 6 months ago! (we have 13 different video footage to all this for proof that we 've shown dealership, and service department; videos to big for here)

- Fort Stewart, GA, USA