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6.7
fairly significant- Typical Repair Cost:
- $380
- Average Mileage:
- 56,600 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- replace moldings (2 reports)
- replace retaining strip and lower bracket (1 reports)
accessories - exterior problem
Helpful websites
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A D V E R T I S E M E N T S
I was driving down the highway at 75 mph and suddenly heard a loud pop on my window. On the passenger side window I could see a rubber strip violently flapping in the wind. I pulled over to see what it was and the trim/panel alongside the windshield in between the doors had snapped off and the rubber strip was torn and hanging barely on. I cut the piece and noticed the other side (driver's side) was peeling back also. It's only a matter of time before this too gets caught in the wind and snaps off. Now my car looks all busted up and these pieces are not cheap, running more than $230 for each side. The service man at Ford told me he sees a lot of Explorers with this happening and that the trim is not ever meant to go back on. Meaning if I were to ever have to replace my windshield I would have to buy these again! That is insane. Ford needs to make better parts for their vehicles that last.
Update from Aug 23, 2019: I have called Ford twice to complain about this and get nothing from them! I am so disappointed in the Ford company. They need to make this right and do a recall.
Two months after the first panel flies off, same thing happens to my other side. Only there was a vehicle behind me and it hit her. We both pulled over and luckily she was kind and didn't get my insurance information but it could have been way worse. Now I am driving around with a beat up looking car. I have also seen numerous other Ford Explorers driving around without the panels also.
- Ashton V., Conroe, US