This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. The contact stated that while the vehicle was parked and idling with the defroster turned on, the rear hatch window shattered. The cause of the failure was not determined the local dealer West herr Ford (5025 camp rd. Hamburg NY) and manufacturer was notified of the failure but no assistance was offered. The failure mileage was 84,000.
- Williamsville, NY, USA
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- Williamsville, NY, USA