This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the interstate at 70 MPh and heard a very loud pop. I was not sure where the noise came from. I drove a little further when I saw the rubber seal around windshield flapping. I pulled over and the A-PILLAR APPLIQUE TRIM had completely detached and ripped the rubber seal around window. I called the dealership and they stated there was a recall and it was safe to drive. While driving on interstate I hear air coming in around window. Then she stated she was not sure when parts would become available and I needed to call back at the beginning of April.
Recall Incomplete, remedy not yet available... This is the information on the recall status but i received the initial safety recall notice back in February, 2024. Just trying to get an update.
While accelerating between 25-45 mph, my vehicle experiences severe shuddering and shaking, originating from the transmission. It feels as though the vehicle struggles to gain speed, hesitating significantly. Once I accelerate past the severe shudder-?"around 50 mph-?"the issue subsides slightly but a light vibration remains noticeable as I continue driving. This hesitation and lack of proper acceleration have led to several close calls, with other vehicles nearly rear-ending me. I'm extremely concerned that my vehicle might fail completely while driving, posing a serious risk of an accident and potential harm to myself and others. This issue has progressively worsened over the past three years, starting with minor symptoms and now becoming severe. Despite numerous repairs, inspections, and personal research, the problem persists. In my research, I discovered that 2016-2019 Ford Explorers (FWD 2.3L) and 2015-2019 Lincoln MKC (AWD 2.3L) models are under recall for similar transmission issues. The recall involves replacing the Torque Converter, Main Control Valve Body, and Solenoid Body, along with disassembling and cleaning the transmission as per the service procedure. My vehicle is a 2014 Ford Explorer FWD 2.3L, manufactured at the Chicago Assembly Plant, with a build date just eight months prior to the affected 2016-2019 Explorers. I believe this recall should be extended to include earlier models like mine, as the issue seems consistent across vehicles from the same plant and production timeline. I-??ve spoken with multiple owners of similar-year Ford Explorers, all of whom report the same transmission problems. Additionally, Russ Moore Transmission-?"a reputable transmission shop in Fort Wayne-?"diagnosed my vehicle with a failed torque converter and recommended a complete transmission rebuild due to the severity and duration of the issue. The repair quote is $4,160, and they strongly advised against driving the vehicle, citing the risk of total transmission failure/potential
I received a recall notice (Safety Recall notice 24S02) / NHTSA Recall 24V031 whereby I a needing to have a exterior A-pillar applique trim clip attachment replaced. I received the notice in February 2024 and for the last year I have been trying to get this corrected and for the last year the Ford dealers have been telling me that they have the part on backlog. The trim that is to be corrected is now falling off from my windshield. How can i get this corrected? When can I find out when my dealer will get this part as they say they do not know when they will get it. I am dealing with Krauss Family Ford in Woodstock GA. My phone number is [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle has been experiencing the "death wobble". I've done research online and I've seen other people complain about the issue as well as videos. Whenever I drive my vehicle, I hear noises coming from the front end such as scraping and my steering wheel wobbles and it's excessive while on the freeway. I've gotten the wheel bearings replaced, tires rotated, replaced front passenger tire, breaks and rotors replaced. My axel and car were lifted in the air with no damages.
The backup camera does not work. Sometimes a reversed the image which is highly dangerous. This has happened to a number of people I know who have the same car. It says see dealership on the screen.
Back up camera failing to load image. Image is reversed when backing up, so objects coming from the left are showing up on the right side of the screen and vise versa. Backup guiding lines are no longer visible and screen has a fish bowl effect.
SAFTY RECALL NOTICE 24S02 / NHTSA RECALL 24V031 received on February 2024 Exterior A-pillar applique trim becoming detached from the windshield, I took the car to the dealer assigned for the repair, they don have the replacement parts, is been a long time now and the windshield is becoming to be a safety hazard, what do you recommend me to do to solve this issue, thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fred Beans Ford of Mechanicsburg serviced this vehicle 2 times in the last 3 years, and did not perform the mandatory recall's needed on the vehicle. They also did the same on my other vehicle. I am reporting them for this because they're going to get someone killed some day by not fixing recalls when they have the cars in their shop.
While driving on the highway, the trim piece that contours the front of the hood of the vehicle, broke off in two pieces and went flying into the air and nearly caused an accident.
My rearview camera goes in and out sometimes it works sometimes it doesn-??t. Have to use my side view to back up. This is definitely dangerous. Don-??t know what is wrong with it, it will beep when you get to close but no picture.
The window trim and weatherstripping has detached from the vehicle while driving highway speed. Pieces were detaching more as I drove. Causing vehicles to maneuver in ways of car not being damaged
The camera doesn-??t work and if it does it shows the picture reversed. It has the right side of the vehicle on the left side of the camera. Checked for updates but there aren-??t any. It started working correctly just last week, but then it goes back to saying call dealership or reversed.
I was driving down the interstate and the piece on the side where it covers the windshield blows off, the passenger side now tries to. When it happened i rolled the window down and held onto it until we could pull over.
I was going to leave my work parking lot. After I started the car, a warning light came on stating power assist failure and I was in drive and tried to steer to the right ending up in space in front of mine, barely across the parking line with my front wheels. I thought by pressing the "ok" that it would make the car steer and it wouldn't. With my blue tooth, I called my husband stating he'd have to pick me up as I couldn't steer and I asked him to get on the computer to find out what was wrong. As he told me the complaints of other 2014 ford explorers and the recalls for 2011 to 2013, 2015, and 2016, and as he was talking, I turned off the car and turned it back on and it drove. My husband said it happened to my son 2 weeks prior. I drove it straight to the ford dealer, while my husband told me that it could happen while driving. The rack and pinion and the PSCM power steering modules have been the problem from other fords. The ford report for mine says: A customer states multiple warnings came up on dash and power steering became inop. Please advise. 99 Verified concern. Performed self test. U3000. Pinpoint to internal failure of electronic rack and pinion. replaced retest ok 902C 1 E5BZ*3504 gear asy-steering, 99 perform 4 wheel alignment 902 C for $2924.90. It scared me that I drove this unknowingly I could have had a bad accident
A D V E R T I S E M E N T S
- Swannanoa, NC, USA