This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2014 Ford Explorer. The headlights are so poor in operation that it is unsafe to drive the car at night. Upon going on the internet, I found numerous complaints for the same exact problem of consumers not being to see safely when the lamps are on in the evening. The Ford dealers say that the car meets Ford specs and the Ford co customer service dept confirms that they had numerous complaints and that Ford has no fix. This is indeed a safety issue and a fix and recall is essential.
- Pikesville, MD, USA
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- Pikesville, MD, USA