This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver monitoring camera system was inoperable. The contact stated that the driver monitoring camera system did not display, and the sensor was inoperable. In addition, the camera sensor warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed driver camera monitoring system and that the driver camera monitoring system needed to be replaced. The contact was informed that the camera system was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
- Aurora, CO, USA
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- Aurora, CO, USA