This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. The contact stated that the vehicle failed to start and stalled intermittently. The vehicle started only after the battery was charged. The contact also stated that the heating system became inoperable and the check engine, service traction, and battery warning indicators illuminated. The vehicle was taken to an independent mechanic, but was unable to be started or diagnosed. The dealer diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the throttle body failed. The throttle body was replaced and reprogrammed, but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 47,412.
- Bellwood, IL, USA
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- Bellwood, IL, USA