This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. The contact stated while driving 55 MPH during a rainstorm, the vehicle began to sway left to right independently; the contact decelerated to maintain control of the vehicle. The traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 145,000.
The contact owns a 2014 Ford Explorer. While driving 45 mph, the steering wheel seized and the power steering assist and traction control warning indicators illuminated. The contact coasted the vehicle into a driveway and powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.
The contact owns a 2014 Ford Explorer. While driving 55 mph, the steering wheel failed to move. The following day, the vehicle failed to start and the oil pressure, starting system failure, traction control, and engine coolant warning indicators illuminated. The contact called a local dealer (expressway Ford, 3800 highway 62 w, mt vernon, in 47620, (812) 838-4366) and was informed that the vehicle was not covered under a warranty or recall. The manufacturer was notified and informed the contact to have the vehicle towed to the local dealer. Additionally, the contact was referred to NHTSA. The failure mileage was 120,336.
The contact owns a 2014 Ford Explorer. The contact stated that while driving at approximately 65 mph, the steering wheel became difficult to maneuver. The steering and service advance track warning indicators illuminated. The contact called Ford hixson Mazda located on 2506 macarthur dr, alexandria, la 71301 and spoke with greg who scheduled an appointment for 8/3/17. The contact received notification of NHTSA campaign number: 16V245000(suspension). The manufacturer was not made aware of the failure. The VIN was not available.
The contact owns a 2014 Ford Explorer. The contact stated that the vehicle failed to start and stalled intermittently. The vehicle started only after the battery was charged. The contact also stated that the heating system became inoperable and the check engine, service traction, and battery warning indicators illuminated. The vehicle was taken to an independent mechanic, but was unable to be started or diagnosed. The dealer diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the throttle body failed. The throttle body was replaced and reprogrammed, but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 47,412.
A D V E R T I S E M E N T S
- Sturgis, MI, USA