Bought the Explorer at the end of 2014. After a few years, the rear brakes starts to squeal and ring, mostly during long travels and every now and then during short travels. I've taken it to two(2) separate Ford dealers for the issue at least 3-4 times each dealer and every time they come back with they cannot duplicate the issue; this was during my warranty window. So I finally had to taken it in for an oil change and tire rotation, which I had to them check over the vehicle since I will be driving long distance. I get a call back after an hour of taking it in and was told that the rear brake hose has hosed up, which caused the calipers to go bad, in turn causing the pads to eat up the rotors. I brought the car in Aug 1, 2020 and found out my warranty expired on July 15. Including fixing the driver side seat belt buckle, free oil change, free tire rotation and $500 discount; I ended up paying $1025 out of pocket.
I would not recommend any Ford vehicle to anyone, ever!
I bought this 2014 Explorer brand new, and practically every time I have had an oil change they find a rear brake problem. This car has had 3 complete sets of rear brakes including calipers, on both sides, in the 3.5 years I have owned this car. It started out with making a squealing noise that took several times for the Service Dept to find the cause of. One day while driving it was so loud I drove it straight into the Service Bay of my local Ford Dealer and asked if they could hear it now. My rear brakes get so hot the caliper seizes up. The Service guy told me it is dangerous to drive when this happens. The latest replacement happened when I took it into our local Quick Lane for oil change and tire rotation. There hadn't been any noise. The Service tech was surprised and told me, again, one of my rear brake calipers had seized up. I have to make an appointment at that dealer, be without my car for a day, and take a day off work. This is approximately 6 times because it is one side at a time. Plus now I don't feel safe driving my grandkids around in this car.
The car had to have brakes replace after 1st year of lease, told by dealer it was a defect in the car, replaced under warranty. calipers apparently wear from corrosion, loud awful squeaking when driving, then stops when you apply the brakes. Now again after another year same problem occurs and not in warranty and it appears to be my problem...
- Jennifer S.,
Plymouth, MA, US
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A D V E R T I S E M E N T S
Bought the Explorer at the end of 2014. After a few years, the rear brakes starts to squeal and ring, mostly during long travels and every now and then during short travels. I've taken it to two(2) separate Ford dealers for the issue at least 3-4 times each dealer and every time they come back with they cannot duplicate the issue; this was during my warranty window. So I finally had to taken it in for an oil change and tire rotation, which I had to them check over the vehicle since I will be driving long distance. I get a call back after an hour of taking it in and was told that the rear brake hose has hosed up, which caused the calipers to go bad, in turn causing the pads to eat up the rotors. I brought the car in Aug 1, 2020 and found out my warranty expired on July 15. Including fixing the driver side seat belt buckle, free oil change, free tire rotation and $500 discount; I ended up paying $1025 out of pocket.
I would not recommend any Ford vehicle to anyone, ever!
- Loong J., Chantilly, VA, US