This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. While the driver, a police officer, was traveling various speeds, the vehicle failed to stop when the brake pedal was depressed. In addition, the brake warning indicator illuminated. The contact noticed that the front passenger side brake hose connected to the caliper had fractured. The driver was able to coast to the side of the road. The vehicle was towed to a police facility where an independent mechanic diagnosed that the front passenger side brake hose connected to the caliper needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and opened case number: CA3-15196031R3N7Z5. The approximate failure mileage was 70,429.
- Glen Cove, NY, USA
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- Glen Cove, NY, USA