This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Due to a failed seal between the roof and the trunk door, water has leaked and corroded the exterior of the body over time. The corrosion has caused a hole to develop to the point that when it rains water leaks into the back of the car. As a result water entered the tail lights and caused the tail light to short out on one side. Some roofing tar and duck tape has helped with a temporary fix but it has been a hazardous problem because the leaking water can create a build up of moisture and mold growth within the vehicle. Another problem is the power windows and the power locking and unlocking system have become glitchy and have failed to work at times. The key pad, keyless entry has completely stopped working and the lock mechanism for the driver side of the car has completely fallen apart and can no longer be used. The only way to unlock and lock the car is to use the key lock and unlock buttons. Lastly, the door hinges have ripped off on the passenger door which prevents the door from staying open. The extra bar that helps the door stay open broke off during a relatively moderate winds when the door got caught in a moderate level strength wind gust and completely broke off.
Safety recall for A pillar not being performed after issue was confirmed by Ford dealership. I have been waiting 5 months for repairs to be made. No update given by dealership as to when repairs will be available. Safety issue
Received this recall notice from Ford in February of 2024. Dealership still advises parts are not available to complete the recall. Left side pillar cover is loose.
Vehicle has been under recall since February of 2024. The exterior A-pillar applique trim clip attachments were not properly engaged due to improper assembly. This trim piece fell off in highway traffic of 70 mph. Ford is still showing that the repair is not yet available.
The affected part that is part of the current recall, the plastic pillar piece came flying off my car tonight on my way home from work while I was on the interstate. Luckily there were no cars around me but it could have been a safety issue if there had been. I was unable to go retrieve the piece.
- Marengo, OH, USA
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I was driving down the interstate when my driver side EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENT broke off in two pieces at around 75-80 mph nearly missing the car behind me, with both pieces. The clip that holds it looks to be broken at one of the anchor points, and the adhesive that also hold it on seems to have lost it's tackiness.
While driving on the highway, the trim piece that contours the front of the hood of the vehicle, broke off in two pieces and went flying into the air and nearly caused an accident.
APIM unit and plastic body components 2014 Explorer, Sync2 v3.10 Symptoms: Malfunction of power window controls, radio controls, rear camera and vent controls. The APIM also controls many other safety functions, such as safety lanes, park assist, backup guides, gps, cruise control, trailer/tow information, and other warnings/features. It is notable that Ford has issued recalls for the APIM due to safety issues in different year Explorer, as well as F150, F250, F350, Escape, Expedition, Fusion and Lincoln models Navigator and MK2 models, to name a few. This has been reported once, I spoke with a Ford representative and he setup an appointment at the dealership that was to setup an appoint for diagnosis before they setup a repair/replacement appointment. An appointment to setup an appointment to setup a diagnosis appointment to setup a repair appointment. Seriously, what is up with that? Finally, plastic window components had to be replaced. Ford issued a recall on these items but it was after we had the repairs completed. They refused reimbursement.
The driver side windshield bar is slowly detaching. The plastic frame between the door and windshield. Also the rubber is coming off. At some point this will completely detach possibly while in movement and could cause a severe wreck if on highway. I've notice this defect on many Ford Explorers. This safety issue needs immediate attention before an accident occurs due to Ford's improper engineering. Even though this is a 2014 I've only put 48,000 miles on the vehicle.
Drivers side pillar trim has flown off the car at hiway speeds twice now. This is a very dangerous incident, that keeps happening and ford will not acknowledge that there is an issue.
I was traveling down I10 from Houston to San Antonio, somewhere near Luling. I thought a rock hit the windshield, then I few seconds later I heard it again, and then I noticed a black piece of something flapping back and forth along my passenger window. There was no place to safely stop so I reduced my speed, 75 to 60. I traveled until I could find a safe trace to stop. That is when I discovered the rubber molding along the right side of the windshield had pealed away and was flapping, hitting the side of my Explorer, the right mirror, and the passenger window. The mirror and window were so marked up because of the molding flapping I could hardly see through them. I had to continue my trip at a greatly reduced speed. The molding on the right was also loose. Once I arrived at my destination I used painters tape to secure the molding, on both sides of the windshield.
Bought the vehicle used from a dealership. The windshield wobbles at highways speeds. Noticed today that the trim on the left side of the vehicle is detached partially. Dealership will not do anything to resolve the issue. Serious safety concern.
I was driving down the freeway at 70 mph when the driver side windshield trim flipped off the car and hit the cars behind me and the roadway. Very dangerous situation. Scary to say the least. Is there a recall or a fix so this does not happen again?
While driving on the highway, the passenger front windshield trim piece flew off, causing the driver behind me to swerve to avoid being hit by it. I was not positive what happened until I was able to stop and look at the vehicle. Dealership said it was not under recall so would cost $300+ to replace the part. Previously in the same day I had heard a tapping/rattling noise but could not identify where the sound was coming from.
Driver-??s side windshield molding detached while driving 70 miles per hour on highway, unknown if object hit another car. Was unaware what happened, heard loud noise. I have a picture, unable to upload below.
The drivers side pillar molding piece along the windshield flew off the car while driving down the highway. It could have struck the car behind us but luckily it missed them. The piece seemed a little loose when scraping ice off the car but didn-??t seem like it would just fly off like that.
Windshield trim pieces have blown off multiple times and had to be reattached by body shop. Located trim piece on side of highway. Likely put drivers in rear in danger due to flying debris. No warning was given of the faulty pieces coming free from the SUV.
This is about my 2014 ford explorer passenger side "windshield trim panel ",it fly away when I driving at speed around 70mph at I275, it did make some noise before fly away, and i found out it's the trim panel when i home. already bought a replacement but not sure when will happen to the driver side.
Plastic Trim piece, which covers the windshield rubber seal on driver side -??A-?? pillar, fell off my 2014 Ford Explorer Limited. Incident happened about 2018.
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- Paauilo, HI, USA