This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. The contact stated while driving 65 MPH, the front driver-??s and passenger-??s side windshield trim panel detached and struck another vehicle. The vehicle was taken to the dealer, where the contact was informed that he would be charged a repair cost. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 109,000.
The contact owns a 2014 Ford Explorer. The contact stated while driving 75 MPH, the passenger-??s side windshield trim molding detached from the windshield. The vehicle was not diagnosed however, the contact was informed that the adhesive used to secure the molding had melted. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 110,660.
The contact owns a 2014 Ford Explorer. The contact stated that while driving approximately 60 MPH, it was discovered that the driver-??s side front window pillar trim molding had come unsecured and was nearly dislodged from the vehicle. The contact indicated that duct tape was used to secure the trim piece back to the vehicle to prevent it from separating from the vehicle while driving. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 37,000.
2014 Ford Explorer. Attorney representing consumer writes in regards to rust along front edge of vehicle hood. Dealership refuses to replace hood or include requests under extended warranty protection. It was finally determined, it was not rust as the consumer believed. The consumer returned to the dealer, where they repaired and repainted the hood. The consumer requested a replacement hood, but the Ford representative stated it would not help as the new hood would have the same problem. In other words, the same repair would likely occur again, in the next 30 months.
- Lawrenceburg, IN, USA
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- Port Orange, FL, USA