This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. While driving various speeds, an exhaust odor emitted inside the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes, wheel bearing, and fuel sending unit needed to be replaced. The vehicle was repaired; however, a month later, the failure recurred. The vehicle was taken back to the dealer, but the cause of the failure was undetermined. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
- Cleveland, OH, USA
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- Cleveland, OH, USA