This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. The contact stated that when the vehicle was started, the power steering warning light illuminated. The contact stated that the steering wheel was firm. The vehicle was taken to a dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist due to the vehicle not having unrepaired recalls associated with the VIN. The failure mileage was approximately 135,000. The VIN was not available.
- Grasonville, MD, USA
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- Grasonville, MD, USA