This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. The contact stated while reversing out the driveway at 5 MPH, the power steering rack light illuminated on the instrument panel. The contact continued to drive; however, while turning the steering wheel, the steering wheel seized and the contact slammed on the brake pedal to stop the vehicle. The vehicle was taken to a local mechanic and diagnosed with rack and pinion bracket failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 147,000.
- Dardanelle, AR, USA
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- Dardanelle, AR, USA