This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. The contact stated while driving 5 mph, he noticed that the power steering assist warning light was illuminated before the vehicle lost power steering functionality. The contact pulled over to the side of the roadway and restarted the vehicle however, the power steering functionality did not return. The vehicle was towed back to the residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 93,000.
- Arlington, TX, USA
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- Arlington, TX, USA