If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Structure — Body — Door

Summary

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Actions

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Documents (16)

• Defect Notice 573 Report
• Recall Acknowledgement
• Recall Quarterly Report - 2015-Q3
• ISSUED Owner Notification Letter(Part 577)
• ISSUED Interim Owner Notification Letter(Part 577)
• Press Release
• Manufacturer Notices(to Dealers,etc)
• Recall Quarterly Report - 2015-Q4
• Manufacturer Notices(to Dealers,etc) - December 17, 2015 SUBJECT: DEMONSTRATION / DELIVERY HOLD - Safety Recall 15S11 – Supplement #1
• Recall Quarterly Report #4, 2016-2
• Recall Quarterly Report - 2016-Q1
• Manufacturer Notices(to Dealers,etc)
• Recall Quarterly Report #6, 2016-4
• ISSUED Renotification Notice
• Recall Quarterly Report #5, 2016-3
• ISSUED Renotification Notice

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